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Quality Manager (BPO) | Day 1 HMO
Multiple openingsEnshoredOrtigas- Paid training
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- Company Christmas gift
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Job Post Details
Cebu - Senior Healthcare Quality Manager 150,000php ( Green Belt Certified )
Cebu - Senior Healthcare Quality Manager 150,000php ( Green Belt Certified )
Job details
Full job description
JOB TITLE: SENIOR QUALITY MANAGER – US HEALTHCARE
Work Location: Cebu
Work Setup: 100% Onsite
Schedule: Night Shift
Salary Package: ₱150,000
Number of Openings: 1
Start Date: ASAP
JOB SUMMARY
We are looking for an experienced Senior Quality Manager to lead and oversee quality assurance operations within a US Healthcare BPO environment. The ideal candidate must have extensive experience in healthcare Revenue Cycle Management (RCM), quality management, people leadership, and client relationship management.
The successful candidate will be responsible for driving quality performance, developing improvement strategies, managing quality teams, and ensuring compliance with client requirements and industry standards.
QUALIFICATIONS
- College graduate.
- At least 2 years of experience as a Quality Manager in a BPO environment, preferably handling US Healthcare accounts.
- Strong background in healthcare auditing, quality assurance, and people management.
- Extensive knowledge of end-to-end Healthcare Revenue Cycle Management (RCM) processes.
- Advanced Microsoft Excel skills.
- Proficient in creating and developing quality dashboards from scratch.
- Knowledgeable in the application of the 7 Quality Management Tools, including:
- Fishbone Diagram
- Pareto Analysis
- Control Charts
- Other applicable quality
Email subject: Healthcare SQM
noel.tio@outlook.com
n.tio@epsilongroupservices.com
Pay: Php140,000.00 - Php150,000.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person