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Job Post Details

Cebu - Senior Healthcare Quality Manager 150,000php ( Green Belt Certified )
PHP 140,000 - PHP 150,000 a month
Permanent, Full-time

Job details

PHP 140,000 - PHP 150,000 a month
Permanent, Full-time
Cebu City

Full job description

JOB TITLE: SENIOR QUALITY MANAGER – US HEALTHCARE

Work Location: Cebu
Work Setup: 100% Onsite
Schedule: Night Shift
Salary Package: ₱150,000
Number of Openings: 1
Start Date: ASAP

JOB SUMMARY

We are looking for an experienced Senior Quality Manager to lead and oversee quality assurance operations within a US Healthcare BPO environment. The ideal candidate must have extensive experience in healthcare Revenue Cycle Management (RCM), quality management, people leadership, and client relationship management.

The successful candidate will be responsible for driving quality performance, developing improvement strategies, managing quality teams, and ensuring compliance with client requirements and industry standards.

QUALIFICATIONS

  • College graduate.
  • At least 2 years of experience as a Quality Manager in a BPO environment, preferably handling US Healthcare accounts.
  • Strong background in healthcare auditing, quality assurance, and people management.
  • Extensive knowledge of end-to-end Healthcare Revenue Cycle Management (RCM) processes.
  • Advanced Microsoft Excel skills.
  • Proficient in creating and developing quality dashboards from scratch.
  • Knowledgeable in the application of the 7 Quality Management Tools, including:
  • Fishbone Diagram
  • Pareto Analysis
  • Control Charts
  • Other applicable quality

Email subject: Healthcare SQM
noel.tio@outlook.com
n.tio@epsilongroupservices.com

Pay: Php140,000.00 - Php150,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Work Location: In person

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