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Job Post Details

Medical Virtual Assistant - Registered Nurse (Remote) - job post

Snapscale
3.9 out of 5 stars
Remote

Job details

Job type

  • Full-time

Full job description

About the Role:


Snapscale is looking for an experienced Medical Virtual Assistant (Healthcare Virtual Assistant - HVA) to work directly with the team at a US-based direct primary care clinic. This role is for a registered nurse and plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!


Key Responsibilities:


  • Patient Communication, triage, scheduling, intake and registration
  • Manage incoming calls and messages
  • Triage patient messages — assess symptoms, provide guidance/care plans, or escalate to a provider
  • Prescription refills and orders
  • Enter orders for imaging, referrals, sleep studies, and more
  • Documentation & Records
  • Navigate and work the fax queue
  • Coordinating referrals & specialist appointments
  • Insurance verifications & pre-authorizations


Perks:


  • Health Maintenance Organization (HMO)
  • Competitive pay
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Internet allowance
  • Perfect attendance bonus
  • Yearly salary increase
  • Opportunities for career growth and development

Requirements:


  • Exceptional English communication skills, both written and verbal.
  • Registered Nurse
  • Strong medical office support skills, with excellent organizational and multitasking abilities.
  • Experience in medical office operations, including scheduling, patient management, and billing support.
  • Reliable and stable internet connection

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