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Job Post Details

Clinical Operations & Medical Logistics Coordinator (Remote)
Confidential
Philippines
•
Remote
PHP 30,000 - PHP 45,000 a month
Full-time
Apply now

Job details

PHP 30,000 - PHP 45,000 a month
Full-time
Flextime
Remote in Philippines

Full job description

Clinical Operations & Medical Logistics Coordinator (Remote)

Company: Confidential Employer
Location: Work From Home – Philippines
Schedule: Shift-Based | International Operations

About the Company

We are an international medical logistics organization specializing in medical and non-medical escort services.

We coordinate the transportation of patients and individuals requiring medical supervision or travel assistance, often following hospitalization, illness, or injury. Our operations involve working with international clients, hospitals, healthcare professionals, airlines, and transportation providers to facilitate safe and efficient patient transfers worldwide.

About the Role

We are seeking a clinically experienced, resourceful, and highly organized Registered Nurse (RN) or Emergency Medical Technician (EMT) to join our international operations team.

As a Clinical Operations & Medical Logistics Coordinator, you will remotely plan, coordinate, and monitor international patient transport missions.

This role combines clinical knowledge with independent logistical research, tactical planning, analytical thinking, AI-assisted productivity, and problem-solving.

You will research and evaluate flights, hotels, ground transportation, and other logistical resources while considering patient needs, cost, timing, and operational feasibility.

This is not a bedside nursing or purely administrative position. The role requires someone who can independently research available options, leverage technology and AI tools, anticipate challenges, and develop practical solutions to complex, time-sensitive situations.

Key Responsibilities

  • Case Assessment & Planning: Review transport requests, assess clinical information, and identify medical and logistical requirements.
  • Logistical Research & Sourcing: Independently research suitable flights, hotels, ground transportation, and other travel-related services using online platforms, booking systems, and direct communication with providers.
  • Options Evaluation: Compare arrangements based on cost, travel time, routing, availability, patient needs, and operational feasibility. Recommend practical solutions and alternatives.
  • Mission Coordination: Arrange and oversee international medical and non-medical escort missions, including hospital transfers, travel arrangements, accommodations, and destination handovers.
  • Communication: Coordinate with international clients, hospitals, medical escorts, airlines, hotels, and service providers through professional email correspondence and inbound/outbound telephone calls.
  • Clinical Coordination: Apply clinical knowledge to recognize patient-related concerns, support transport planning, and escalate medical issues appropriately.
  • AI & Technology Utilization: Use approved AI tools to support research, information analysis, logistical planning, problem-solving, and professional communication while verifying information and maintaining data confidentiality.
  • Mission Monitoring & Troubleshooting: Track ongoing missions, anticipate operational challenges, and proactively resolve unexpected disruptions.
  • Documentation & Reporting: Prepare accurate client updates, maintain mission records, and update tracking spreadsheets and operational systems.
  • Task Ownership: Take responsibility for assigned missions from assessment through completion, ensuring arrangements, follow-ups, and documentation are properly managed.

Required Qualifications

  • Licensed Registered Nurse (RN) or Emergency Medical Technician (EMT).
  • Previous hospital-based clinical experience is required.
  • Excellent written and spoken English proficiency is mandatory.
  • Strong computer proficiency is mandatory, including Google Workspace, spreadsheets, email, and online research.
  • AI tool proficiency is required, including practical use of ChatGPT or similar platforms for research, analysis, communication, and operational problem-solving.
  • Strong online research skills, including the ability to independently locate, compare, and evaluate travel arrangements and service providers.
  • Excellent critical-thinking, analytical, organizational,

Pay: Php30,000.00 - Php45,000.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Flextime
  • Opportunities for promotion
  • Pay raise
  • Work from home

Work Location: Remote

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