Medical Front Desk jobs

DUTIES AND FUNCTIONS

1. Interviews and encodes patients’ personal data for admission and coordinates with the ER staff.

2. Prepares OPD Cards for consultation.

3. Receives/checks daily charts of discharged patients submitted by the Head Nurses.

4. Keeps file of OPD Cards.

5. Answers telephone calls; receives and assists patients, watchers and visitors with their queries and requests.

6. Posts doctors schedules on hospital directory and hospital’s daily census on the bulletin board.

7. Fills out and updates Philhealth logbook daily.

8. Makes important announcements and prayers through the paging system.

9. Contacts the ambulance driver for emergency transport or transfer of patients.

JOB SPECIFICATIONS:

1. Must be a college graduate (courses in mathematics, computer, business management, etc).

2. Possesses pleasant personality, self-discipline and good customer service skills.

3. Tactful, respectful, humble, patient and accommodating.

4. Able to deal with people from different walks of life.

5. Must have basic computer/clerical knowledge and skills to manage files and records.

6. Must be well-versed with medical terms, laboratory and imaging work ups and examinations.

7. Must familiarize with doctor’s orders, diagnosis, chief complaints and the physician’s handwriting.

8. Must be well-oriented on the census per shift, on the number of beds and their availability in every special area and/or department.

9. Preferably with experience as volunteer or part-time work in a hospital.

10. Cooperates and works closely with peers, drivers, security guards, nurses and doctors.

11. Willing to learn and to be trained.

12. May be assigned to perform other tasks related to the duties and responsibilities under the Information and Medical Records Unit.

13. May be assigned to multi-task as an Information or Medical Records Unit Clerk.

Job Types: Full-time, Permanent