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Medical Clinics jobs in SM City North EDSA

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    • Background in the medical field, such as healthcare administration, medical sales, or a similar area.
    • HMO with 2 free dependents and medical reimbursements.
    • View all Twoconnect jobs - National Capital Region jobs - Patient Representative jobs in National Capital Region
    • Salary Search: Patient Support Representative (Chiropractic) - WFH / Dayshift salaries in National Capital Region
    • We are looking for a versatile and proactive Clinic Assistant who can support both clinical and administrative functions.
    • Must know how to manage phone calls and documentation.
    • Remind important tasks and deadlines and proactively follow up.
    • Job Types: Full-time, Part-time.
    • Ability to prioritize patient needs based on medical urgency.
    • Experience with home care medical supplies and prior authorizations preferred.
    • Perform daily, weekly, and monthly reconciliation of medical records to ensure accuracy and completeness.
    • Respond to internal and external requests for medical…
    • Handles customer inquiries or any non-medical concerns within various channels;
    • Offers training program to provide international standard service.
    • Monitor office supplies, medical consumables, and other center supplies based on assigned inventory records.
    • Experience in a hospital, medical clinic, dialysis…
    • Review medical certificates and provide medical guidance related to attendance concerns when requested.
    • Conduct onsite employee medical consultations during…
    • Explain Benefits: Tell patients what medical costs their PhilHealth plan covers.
    • Work with Doctors: Talk to nurses and doctors to get missing medical data…
    • Register and encode patient demographics, assessment, and clinical findings on the clinic medical records system.
    • Answers phone calls and other inquiries.
  • View similar jobs with this employer
    • Handles keeping and updating of medical records of each patient.
    • Provincial APE – to properly coordinate to provincial hospital/clinics regarding APE prior to…
    • This role ensures smooth coordination between patients, medical staff, and management while maintaining an organized and efficient clinic environment.
    • Review medical certificates and specialist reports.
    • Provide medical leadership during workplace emergencies.
    • Maintain confidentiality of medical information and…
    • This laboratory - the Medilab, was the beginning of a vision of comprehensive medical care that integrates a hospital and a medical insurance system.
    • At least 6 months of experience in a dental or medical clinic setting is an advantage.
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Job Post Details

Patient Support Representative (Chiropractic) - WFH / Dayshift
Twoconnect
National Capital Region
•
Remote
Full-time
Apply now

Job details

Pay information not provided
Full-time
Remote in National Capital Region

Full job description

  • Respond to and convert enquiries received through various marketing channels (phone, email, forms, etc.).
  • Provide information about chiropractic services, addressing any questions or concerns potential patients may have.
  • Manage incoming leads, leverage sales skills and follow up in a timely and professional manner.
  • Reactivate previous patients through proactive outreach and follow-up campaigns.
  • Maintain accurate and up-to-date records of all enquiries and interactions in the lead management system.
  • Track and report on lead conversion rates and other relevant metrics.
  • Schedule initial consultations and follow-up appointments for new and existing patients.
  • Coordinate with chiropractors and other clinic staff to ensure availability and smooth scheduling processes.
  • Handle payment transactions for consultations and treatments.
  • Provide detailed information about pricing and payment options.
  • Deliver excellent customer service, ensuring a positive experience for all patients.
  • Address any issues or complaints promptly and professionally, escalating when necessary.
  • Other role specific duties as they arise.

Requirements
  • Bachelor’s degree or certification in Health Sciences, Communications, Business Administration or a related field.
  • Proven experience in a sales support or customer service role, preferably within a medical or healthcare setting.
  • Background in the medical field, such as healthcare administration, medical sales, or a similar area.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Proficiency with lead management and CRM software.
  • Ability to multitask and prioritize effectively in a busy environment.
  • Empathetic, patient-focused attitude with a commitment to delivering high-quality service.
  • High level of professionalism, integrity, and respect for patient confidentiality.

Benefits


Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

  • Permanent work from home
  • Monday–Friday: 5:00 AM – 2:00 PM PHT (adjustments will be made for daylight saving time)
  • HMO with 2 free dependents and medical reimbursements
  • Government-mandated benefits
  • Opportunities to work with leading companies in Australia and beyond
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

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