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Medical Clinic jobs in Quiapo

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    • Background in the medical field, such as healthcare administration, medical sales, or a similar area.
    • HMO with 2 free dependents and medical reimbursements.
    • View all Twoconnect jobs - National Capital Region jobs - Patient Representative jobs in National Capital Region
    • Salary Search: Patient Support Representative (Chiropractic) - WFH / Dayshift salaries in National Capital Region
    • Experience in medical encoding, laboratory, clinic, or hospital settings is an advantage.
    • Maintain the confidentiality of patient information and medical…
    • Empathy and patience in dealing with patients experiencing medical challenges.
    • Can I get a product not listed on my clinic’s order?
    • Ensure the clinic is clean, organized, and properly stocked with medical supplies.
    • Assist in conducting health screenings and medical check-ups.
    • Handles customer inquiries or any non-medical concerns within various channels;
    • Offers training program to provide international standard service.
    • Assist in Audits: Help prepare documents if PhilHealth inspects the clinic.
    • Explain Benefits: Tell patients what medical costs their PhilHealth plan covers.
    • Rotates in different sections of the laboratory.
    • Follow safety standards and protocols at all times in regards to safe handling of specimen and wearing proper…
  • View similar jobs with this employer
    • Carry out standard customer service activities and handle simple customer inquiries.
    • Carry out operational tasks by following established processes.
    • Inventory check to make sure that the supplies for the clinic are enough.
    • Must know how to manage phone calls and documentation.
    • Maintains an adequate supply of office and medical supplies in the clinic by monitoring inventory levels and ordering supplies needing replenishment.
    • In general, provides assistance to patients.
    • Graduate of 4 Year Course.
    • Experience in healthcare facility an advantage but not required.
  • View similar jobs with this employer
    • Job Types: Full-time, Permanent.
    • Quezon City: Reliably commute or planning to relocate before starting work (Preferred).
    • The Patient Care Coordinator, in general, provides assistance to patients.
    • Graduate of 4 Year Course.
    • Experience in healthcare facility an advantage but not…
    • Must be adaptable and willing to take on multiple roles within the clinic.
    • Flexible working hours; schedule may extend beyond regular hours depending on clinic…
    • Able to maintain strict confidentiality of patient and medical information.
    • Preferably with experience in a hospital, clinic, primary care, or community health…

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Patient Support Representative (Chiropractic) - WFH / Dayshift
Twoconnect
National Capital Region
•
Remote
Full-time
Apply now

Job details

Pay information not provided
Full-time
Remote in National Capital Region

Full job description

  • Respond to and convert enquiries received through various marketing channels (phone, email, forms, etc.).
  • Provide information about chiropractic services, addressing any questions or concerns potential patients may have.
  • Manage incoming leads, leverage sales skills and follow up in a timely and professional manner.
  • Reactivate previous patients through proactive outreach and follow-up campaigns.
  • Maintain accurate and up-to-date records of all enquiries and interactions in the lead management system.
  • Track and report on lead conversion rates and other relevant metrics.
  • Schedule initial consultations and follow-up appointments for new and existing patients.
  • Coordinate with chiropractors and other clinic staff to ensure availability and smooth scheduling processes.
  • Handle payment transactions for consultations and treatments.
  • Provide detailed information about pricing and payment options.
  • Deliver excellent customer service, ensuring a positive experience for all patients.
  • Address any issues or complaints promptly and professionally, escalating when necessary.
  • Other role specific duties as they arise.

Requirements
  • Bachelor’s degree or certification in Health Sciences, Communications, Business Administration or a related field.
  • Proven experience in a sales support or customer service role, preferably within a medical or healthcare setting.
  • Background in the medical field, such as healthcare administration, medical sales, or a similar area.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Proficiency with lead management and CRM software.
  • Ability to multitask and prioritize effectively in a busy environment.
  • Empathetic, patient-focused attitude with a commitment to delivering high-quality service.
  • High level of professionalism, integrity, and respect for patient confidentiality.

Benefits


Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

  • Permanent work from home
  • Monday–Friday: 5:00 AM – 2:00 PM PHT (adjustments will be made for daylight saving time)
  • HMO with 2 free dependents and medical reimbursements
  • Government-mandated benefits
  • Opportunities to work with leading companies in Australia and beyond
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

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