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Medical Call Center jobs in Cebu City

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    • Familiarity with medical terminology and clinic workflows.
    • Experience handling medical records is a plus.
    • Assist in maintaining and updating medical records…
    • View all Healthcare Administrative Services Company jobs - Cebu City jobs - Virtual Assistant jobs in Cebu City
    • Salary Search: Medical Virtual Assistant salaries in Cebu City
    • If you have experience in US healthcare, patient coordination, medical scheduling, healthcare customer service, or medical administration, we’d love to hear…
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    • At least 1 year call center experience related to Medical Accounts and Programs is a plus.
    • They must be familiar with the policies and procedures at their…
    • 2+ years working in a fast-paced, English speaking call center or supporting U.S. healthcare practices.
    • Meet patient service standards in call evaluations: At…
    • Handle inbound customer service calls for healthcare-related concerns.
    • Assist customers with benefits, billing, claims, account inquiries, and general support.
    • ✅ At least 1 year of inbound or outbound voice experience, preferably in a US healthcare account.
    • ✅ Willing to work onsite in Cebu and on a night shift schedule…
    • Excellence through telephone courtesy, prompt response to callers, anticipation of customer needs and concerns, solution-oriented problem solving, and adherence…
    • A graduate of any 4-year course, no call center experience needed!
    • You will respond to customer service inquiries and issues by identifying the topic and type…
    • ✅ Graduate of any Bachelor's Degree course.
    • ✅ At least 1 year of inbound or outbound voice experience, preferably in a US healthcare account.
    • Maintain accurate after-call work documentation within the prescribed after-call time window.
    • Conduct outbound follow-up calls to members as assigned, including…
    • The On-Call Medical Staff is responsible for providing medical assistance and support during medical missions, community outreach programs, and healthcare…
    • A graduate of any 4-year course, no call center experience needed!
    • You will respond to customer service inquiries and issues by identifying the topic and type…
    • Cebu City | Onsite | Full-Time.
    • We are hiring Customer Service Representatives for our Healthcare Account in Cebu City.
    • Up to ₱26,000 monthly salary.
    • HME/DME or healthcare call center experience is an advantage.
    • Handle inbound and outbound calls professionally and courteously.
    • Preferably with minimum of 6 months experience in the call center/ BPO.
    • Applicants with no call center experience may still be considered based on skills…

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Medical Virtual Assistant
Healthcare Administrative Services Company
Cebu City
PHP 30,000 - PHP 35,000 a month
Full-time
Apply now

Job details

PHP 30,000 - PHP 35,000 a month
Full-time
Cebu City

Full job description

About MedGather

MedGather provides Virtual Assistant services across various industries, specializing in supporting offices with remote medical, administrative, and after-hours services. By delivering thoughtful and reliable assistance, MedGather helps practices operate efficiently, allowing them to focus on their core priorities. The company is committed to ensuring smooth operations and peace of mind for its clients.

About the Role

If you have experience in healthcare, whether as a nurse, a healthcare representative, or a Medical VA, and you’re looking for a stable on-site role where your skills directly support patient care operations, this could be a great fit for you.

We’re looking for a Medical Virtual Assistant to join our team on-site in Cebu. You’ll support healthcare clients with a mix of administrative and patient coordination tasks, helping ensure day-to-day operations run smoothly and efficiently across different medical practices.

This role is ideal for someone who is organized, detail-oriented, and comfortable working in a fast-paced healthcare support environment.

What You’ll Do

  • Support patient coordination and appointment-related tasks
  • Assist in maintaining and updating medical records accurately
  • Communicate with patients and healthcare staff in a professional manner
  • Provide administrative support for daily clinic operations
  • Apply knowledge of medical terminology in day-to-day tasks
  • Perform other healthcare-related support tasks as needed, depending on client requirements

What We’re Looking For

  • Strong background in healthcare support, medical assisting or similar experience
  • Familiarity with medical terminology and clinic workflows
  • Strong organizational and time management skills
  • Good communication skills and a team-oriented mindset
  • Experience handling medical records is a plus
  • Willing to work on-site in Cebu

Open to the following

  • Non-RN candidates with experience in a healthcare BPO account or as a Medical Virtual Assistant

Why Join Us?

  • Free meal every shift to help keep you energized throughout the day
  • Fixed weekends off so you can have consistent time to rest and recharge
  • Training and ongoing learning opportunities to help you grow in healthcare support
  • Work with a supportive and collaborative team in a global healthcare setup
  • Be part of a role where your work directly supports patient care and clinic operations
  • Gain real experience in the growing field of healthcare virtual support while working in a professional environment

Pay: Php30,000.00 - Php35,000.00 per month

Benefits:

  • Health insurance
  • On-site parking
  • Staff meals provided

Ability to commute/relocate:

  • Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you currently employed? If yes, are you already rendering/when is your last date of employment?
  • How soon can you start?

Experience:

  • healthcare BPO or medical VA: 2 years (Preferred)

Language:

  • English (Preferred)

Location:

  • Cebu City, Cebu (Preferred)

Work Location: In person

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