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Medical Call Center Agent jobs in Mandaluyong

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    • HMO Day 1 (with up to 3 dependents).
    • Respond to customer questions via phone, email, or chat, providing accurate and helpful information about products or…
    • View all Bridgetown Sapient jobs - Pasig jobs - Call Center Representative jobs in Pasig
    • Salary Search: Call Center Agent - Healthcare Account - HMO Day 1 (with up to 3 dependents) salaries in Pasig
    • Conduct outbound calls for appointment reminders, updates, and follow-up needs.
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    • Exceptional communication and call handling skills.
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    • HMO Day 1 (with up to 3 dependents).
    • Respond to customer questions via phone, email, or chat, providing accurate and helpful information about products or…
    • Must have at least 6 months of BPO or call center experience.
    • Call Center Agent / Customer Service Representative for a Healthcare Account*, you will assist…
    • At least 2 years of customer service/call center experience (healthcare preferred).
    • College graduate (preferably medical allied).
    • This role is ideal for individuals looking for healthcare account call center jobs in Manila, BPO jobs with no experience required, and entry-level customer…
    • Respond to outbound phone call requests.
    • Document all calls in ticketing and tracking systems.
    • Ensure highest level of customer service on every call.
    • Assist patients with scheduling appointments and accessing medical records.
    • Verify insurance coverage and process medical claims and bills.
    • At least 1 year of customer service experience, preferably in a Healthcare BPO, contact center, or healthcare environment.
    • Previous call center or telenursing experience is an advantage.
    • Utilize multiple systems to accurately document and manage patient information while on calls.
    • Handles customer inquiries or any non-medical concerns within various channels;
    • First to accept (receive) calls from patients and does proper triaging;
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    • Knowledge of e-commerce, online marketing, sales, and call center operations.
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Job Post Details

Call Center Agent - Healthcare Account - HMO Day 1 (with up to 3 dependents) - job post

Bridgetown Sapient
Pasig
PHP 18,000 - PHP 25,000 a month

Job details

Pay

  • PHP 18,000 - PHP 25,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

Pasig

Full job description

What's in it for you?

  • Competitive Salary packages
  • 20% Night Differential
  • HMO Day 1 (with up to 3 dependents)
  • Performance-based incentives
  • Allowance
  • Bonuses

Job Responsibilities:

  • Respond to customer questions via phone, email, or chat, providing accurate and helpful information about products or services..
  • Address customer concerns professionally and work to find quick, effective solutions to ensure customer satisfaction.
  • Update and manage customer information, orders, and interactions in the company’s system.
  • Assist customers with placing orders, processing payments, refunds, or exchanges.
  • Perform basic troubleshooting when necessary.

Job Qualifications:

  • Prior experience in a related field is desirable but not mandatory.
  • Able to work on-site.
  • Amenable to attending an on-site interview.

Educ Attainment: At least 2nd year college completer (with 6months CS exp) / College Grad without exp

Job Types: Full-time, Fresh graduate

Salary: Up to Php 25,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid trainings
  • Pay raise
  • Company Events Schedule
  • 13/14th month salary
  • Performance Bonus
  • Annual Increase Based on Performance
  • Life and Accident Insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Shifting schedule

Pay: Php18,000.00 - Php25,000.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person

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