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    • 1–2 years of medical billing or RCM experience (Behavioral Health or outpatient setting preferred).
    • Basic proficiency in EMR/Practice Management systems and…
    • View all Prava Therapy jobs - Work from Home jobs - Medical Collector jobs in Work from Home
    • Salary Search: Medical Billing & Collections Associate salaries in Work from Home
    • Respond to insurance inquiries regarding billing and invoice-related questions.
    • This role is ideal for someone with strong administrative, billing, and customer…
    • Strong understanding of medical billing processes and insurance claims.
    • Familiarity with EHR/EMR and medical billing software.
    • Ensure compliance with company policies, HIPAA regulations, and billing best practices.
    • Ensure that claims are submitted promptly through the billing system and…
    • Process insurance information and ensure accurate billing documentation.
    • Collect accurate patient demographic information, medical history, and contact details…
    • We provide patient-first care backed by advanced technology and clinical leadership.
    • We are looking for an empathetic Customer Support Agent to handle patient…
    • Reviews and interprets explanation of benefits (EOB) from insurance carriers to post appropriate payment and denial codes.
    • Exposure to US healthcare industry.
    • This position is focused on Medicare billing, not on commercial insurance billing.
    • Rate:* $5/hr and earn up to PHP 50,000 +/month.
    • Minimum of 1–2 years of experience in DME/HME, medical intake, insurance verification, prior authorization, medical billing, or healthcare administration.
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Job Post Details

Medical Billing & Collections Associate - job post

Prava Therapy
4.2 out of 5 stars
Work from Home
PHP 40,000 - PHP 50,000 a month

Job details

Pay

  • PHP 40,000 - PHP 50,000 a month

Job type

  • Full-time

Location

Work from Home

Full job description

Job Overview
We are seeking a motivated and detail-oriented Junior Medical Billing & Collections Associate to join our Behavioral Health clinic's Revenue Cycle Management (RCM) team, with a primary focus on Applied Behavior Analysis (ABA) billing and denial resolution. This role supports the full revenue cycle for ABA services, including claim submission, insurance follow-up, denial investigation and appeals, and patient account management.
The ideal candidate has foundational experience in end-to-end Revenue Cycle Management (RCM), thrives in a fast-paced environment, and is flexible in assisting with Intake and Verification of Benefits (VOB) during high-volume periods. This position plays a critical role in ensuring clean claims, timely reimbursement, effective denial resolution, and a positive patient financial experience while maintaining compliance with payer guidelines and ABA billing requirements.
Responsibilities:
Claims Management & Denials Resolution

  • Submit accurate and timely insurance claims (electronic and paper) for Behavioral Health services.
  • Monitor and follow up on outstanding claims to ensure prompt payment.
  • Research, analyze, and resolve insurance denials—including coding issues, eligibility, authorization, and benefit limitations.
  • Appeal incorrect denials with appropriate documentation and payer communication.
  • Track recurring denial trends and report them to the RCM Manager for process improvements.

Collections & Account Management

  • Review patient accounts for outstanding balances and follow internal guidelines for collection outreach.
  • Work with patients to clarify balances, payment plans, and billing questions.
  • Maintain detailed account notes and documentation of all follow-up actions.

Intake & Verification of Benefits Support

  • Assist Intake team with verifying insurance eligibility and benefits (VOB) during high-volume periods.
  • Gather and record authorization requirements, copay/co-insurance amounts, and therapy visit limits.
  • Support front-office coordination to ensure a smooth transition from scheduling to billing.

General RCM Support

  • Maintain accuracy and compliance with HIPAA and all payer policies.
  • Collaborate closely with therapists, front-office staff, and management to resolve billing and documentation issues.
  • Participate in team meetings and ongoing training to support continuous improvement.
  • Perform other administrative or RCM-related tasks as assigned.

QualificationsRequired:

  • 1–2 years of medical billing or RCM experience (Behavioral Health or outpatient setting preferred).
  • Working knowledge of insurance claims, EOBs, benefits verification, and denial codes.
  • Strong attention to detail and excellent organizational skills.
  • Ability to communicate professionally with patients, payers, and internal teams.
  • Basic proficiency in EMR/Practice Management systems and billing platforms.

Preferred:

  • End-to-end RCM experience (charge entry → claim submission → follow-up → payment posting → patient collections).
  • Experience in Behavioral Health coding and payer rules (Medicare, BCBS, Cigna, Aetna, UHC).
  • Familiarity with Intake workflows, insurance portals, and VOB processes.
  • Strong analytical skills with the ability to identify trends in denials and payment issues.

Personal Attributes

  • Self-motivated with a strong desire to learn and grow within the RCM field.
  • Flexible and able to support multiple functions within the department.
  • Team-oriented, reliable, and committed to accuracy and efficiency.
  • Excellent problem-solving and follow-through.

Pay: Php40,000.00 - Php50,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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