Medical Account Call Center jobs
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- SnapscaleWork from Home
- Minimum 1 year of experience in healthcare, customer service, call center, or administrative support roles.
- Physical Therapy account and clinic experience are a…
- The Heart Medical GroupMedellin
- Paid training
- Work from home
- Flexible schedule
- Call center experience required (medical preferred).
- Failure to meet call volume expectations.
- Answer inbound calls using proper greeting and closing protocols.
- Phoenix Med HealthWork from Home
- Answer phone calls, assist patients with inquiries, and determine if tele-urgent appointments are necessary.
- Respond to emails, deliver messages to clinicians…
- VirtuBPO PH.Angeles
- Paid training
- Pay raise
- Health insurance
- Life insurance
- Free parking
- Promotion to permanent employee
- At least High School or Senior High School Graduate.
- With at least 6 months BPO experience preferred, but not required.
- Fresh applicants are welcome to apply.
- SapientMalabon
- Paid training
- Pay raise
- Flextime
- Health insurance
- Opportunities for promotion
- Gym membership
- Applicants with or without call center experience are welcome.
- Handle customer inquiries related to telco accounts and services.
- Must be at least 18 years old.
- SapientBaesa
- Paid training
- Pay raise
- Flextime
- Health insurance
- Opportunities for promotion
- Life insurance
- Applicants with or without call center experience are welcome.
- Handle customer inquiries related to telco accounts and services.
- Must be at least 18 years old.
- SapientBaesa
- Paid training
- Pay raise
- Flextime
- Health insurance
- Opportunities for promotion
- Life insurance
- Applicants with or without call center experience are welcome.
- Handle customer inquiries related to telco accounts and services.
- Must be at least 18 years old.
- Medgate Philippines Inc.Makati
- Paid training
- Pay raise
- Opportunities for promotion
- Promotion to permanent employee
- Respond promptly and professionally to patient inquiries through phone calls, chat, email, and mobile applications.
- Sapient MakatiMarikina
- Paid training
- Pay raise
- Flextime
- Health insurance
- Opportunities for promotion
- Life insurance
- Applicants with or without call center experience are welcome.
- Handle customer inquiries related to telco accounts and services.
- Must be at least 18 years old.
View similar jobs with this employerSapientAntipolo- Paid training
- Pay raise
- Flextime
- Health insurance
- Opportunities for promotion
- Life insurance
- Applicants with or without BPO/call center experience are welcome.
- Assist with order tracking, returns, exchanges, and account concerns.
- Sapient MakatiMarikina
- Paid training
- Pay raise
- Flextime
- Health insurance
- Opportunities for promotion
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- Applicants with or without call center experience are welcome.
- Handle customer inquiries related to telco accounts and services.
- Must be at least 18 years old.
- Sapient Non VoiceMakati
- Paid training
- Promotion to permanent employee
- On-site parking
- Help customers navigate claims, billing, and account-related concerns.
- Competitive salary up to ₱27,000 per month Performance-based incentives Stable career…
- Strategic Office Support Inc.Cebu City
- Paid training
- Pay raise
- Health insurance
- Transportation service provided
- Opportunities for promotion
- Free parking
- Proficient in using customer service software, call center systems, and basic office applications.
- Minimum of 1 year of customer service experience, preferably…
- SapientNavotas
- Paid training
- Pay raise
- Flextime
- Health insurance
- Opportunities for promotion
- Life insurance
- Applicants with or without BPO/call center experience are welcome.
- Assist with order tracking, returns, exchanges, and account concerns.
- Vector Outsourcing Solutions Phils., Inc.Mandaluyong
- Utilize different collection strategies to achieve optimum reimbursement on delinquent accounts.
- Track and manage accounts receivable, ensuring aging amounts…
- Sapient MakatiPasig
- Paid training
- Pay raise
- Flextime
- Health insurance
- Transportation service provided
- Opportunities for promotion
- Applicants with or without call center experience are welcome.
- Handle customer inquiries related to telco accounts and services.
- Must be at least 18 years old.
Job Post Details
Medical Receptionist | Healthcare Virtual Assistant (Remote) - job post
3.93.9 out of 5 stars
Remote
Job details
Job type
- Full-time
Full job description
Overview:
Snapscale is seeking a highly organized and patient-focused Medical Receptionist / Healthcare Virtual Assistant to support a US based healthcare practice in a remote setup. This role is responsible for managing patient communication, scheduling, insurance verification, intake coordination, and virtual front desk support while ensuring a seamless patient experience and strict HIPAA compliance.
The ideal candidate is tech-savvy, detail-oriented, and experienced in handling high-volume patient interactions in a fast-paced healthcare environment.
Key Responsibilities:
Patient Communication & Admissions
- Answer inbound calls and schedule patient appointments
- Complete new patient intake and referral processing
- Conduct outbound calls for scheduling, reminders, and follow-ups
- Schedule evaluations and follow-up appointments using WebPT
- Support remote intake processes, digital forms, and referral uploads
- Respond to patient inquiries and frequently asked questions
Insurance Verification & Authorizations
- Verify patient eligibility and insurance benefits
- Enter verified insurance details into WebPT
- Communicate coverage details and requirements to patients
- Process and manage prior authorizations as needed
Virtual Front Desk Support
- Provide remote front desk support for patient inquiries
- Assist with check-in/out coordination and basic patient concerns
- Ensure smooth coordination between patient communication and WebPT system workflows
Perks:
- Health Maintenance Organization (HMO)
- Competitive pay
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Internet allowance
- Perfect attendance bonus
- Yearly salary increase
- Opportunities for career growth and development
Requirements:
- Minimum 1 year of experience in healthcare, customer service, call center, or administrative support roles
- Physical Therapy account and clinic experience are a plus!
- Strong English communication skills (written and verbal)
- Experience with EMR/EHR systems or medical scheduling platforms such as WebPT or similar
- Experience handling inbound/outbound patient calls, scheduling, and follow-ups
- Experience with insurance verification, patient intake, or prior authorization processes
- Ability to multitask and manage high call volumes across multiple systems
- Tech-savvy and comfortable using digital tools, phone systems, and workflow platforms
- Strong organizational skills and attention to detail
- Must be comfortable working in a remote setup with stable internet and a dedicated workspace
- Knowledge of HIPAA compliance and handling sensitive patient information
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