Medical Account Call Center jobs
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- NeoWorkRemote in Philippines
- 1+ year of experience in a medical office, healthcare call center, or patient services role.
- NeoWork is hiring Medical Virtual Assistants to support U.S.…
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- SnappyCXRemote
- Candidates whose experience is limited to general customer service or call center roles without medical reception or healthcare experience may not be considered…
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- Horizon Case ManagementRemote
- Review, organize, and upload medical records and documentation into company systems.
- Follow up on referrals, medical orders, authorizations, and other care…
- Global Medical Virtual AssistantsRemote in Quezon City
- Strong understanding of call center performance metrics, KPIs, and operational reporting.
- Monitoring key performance metrics and identifying trends, gaps, and…
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- Practice ManagementRemote
- Review patient account information and identify discrepancies requiring additional research or escalation.
- Document patient interactions, account updates, and…
- Medical Departures Inc.Remote
- At least 3 years of direct, high-volume outbound collections experience, or a call-center environment.
- B2B collections, debt recovery, lending, telecom,…
- Peak SupportRemote in Fort Bonifacio 1635 P00
- Service : Call answer rate, missed-call reduction, patient experience.
- PRIMARY OUTCOME: Ensure patients and practices receive reliable, accurate support with…
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- TeemRemote
- 1–2 years in customer service, call center, front desk, medical scribing, administrative, or medical billing/insurance roles (healthcare preferred).
- Vita BellaWork from Home
- Complete call and documentation requirements consistently and accurately.
- Document the outcome of every call in our database/CRM.
- Hiring Sapient BPOManila
- Support account-related tasks such as billing, orders, or troubleshooting (depending on account).
- Must be currently residing within Metro Manila (if required…
- Grit Virtual Assistants LLCRemote in Philippines
- Previous Medical VA or Patient Care Coordinator experience.
- Appointment scheduling, confirmations, and follow-ups.
- Excellent spoken and written English.
- Sapient Philippines CareersPasay
- Process customer requests and account updates efficiently and accurately.
- Assist customers with benefit verification, claims status, billing inquiries, and…
- iRhythm PhilippinesRemote in Pavia 5001 P06
- Maintain confidentiality of patient data and medical records in compliance with HIPAA regulations.
- Resolve customer concerns related to products, services,…
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- iRhythm PhilippinesRemote in Pavia 5001 P06
- Maintain confidentiality of patient data and medical records in compliance with HIPAA regulations.
- Resolve customer concerns related to products, services,…
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- RCM Staff BPOWork from Home
- Document claim status, call reference numbers and next steps on every account worked.
- Experience working for a U.S. medical billing company that supports…
- SnappyCXRemote
- Strong practical U.S. medical billing experience is the priority.
- Perform or support payment posting and account reconciliation where required.
Job Post Details
Medical Virtual Assistant
Job details
Pay information not provided
Full-time
Remote in Philippines
Full job description
NeoWork is hiring Medical Virtual Assistants to support U.S. healthcare practices with front-office and administrative work. You will help patients get scheduled, verified, and supported, so providers can focus on care.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
- Answer and place patient calls for scheduling, reminders, and general inquiries
- Verify insurance eligibility and benefits and support pre-authorization requests
- Process patient intake forms and update records in the EHR
- Coordinate referrals, follow-ups, and communication with providers
- Route clinical or billing questions to the right staff
- Handle all patient information in a HIPAA-compliant manner
Requirements
1+ year of experience in a medical office, healthcare call center, or patient services role- Excellent spoken and written English with a calm, professional phone manner
- Familiarity with medical terminology
- Experience using EHR or practice management systems
- Strong organization and multitasking skills
- Availability to work U.S. business hours
- Based in the Philippines, with a reliable home office setup and stable internet connection
Nice to Have
- Experience with insurance verification or prior authorizations
- Experience with systems such as AdvancedMD, athenahealth, or eClinicalWorks
Benefits
Health Maintenance Organization (HMO)- Paid Time Off (PTO)
- Mental Health Leave
- Birthday Leave
- Gym Allowance
- Extra Holiday Pay
- Remote Work Setup
- Opportunities for professional growth and development
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