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    • Strong understanding of the medical billing revenue cycle.
    • Maintain detailed documentation of payer communications and account activity.
    • View all MEDVA jobs - Philippines jobs - Medical Biller jobs in Philippines
    • Salary Search: Back-End Medical Biller salaries in Philippines
    • See popular questions & answers about MEDVA
    • Call center experience required (medical preferred).
    • Failure to meet call volume expectations.
    • Answer inbound calls using proper greeting and closing protocols.
    • Prior experience in customer service, patient support, call center operations, or healthcare front desk support.
    • A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
    • 1–2 years in customer service, call center, front desk, medical scribing, administrative, or medical billing/insurance roles (healthcare preferred).
    • At least 3 years of direct, high-volume outbound collections experience, or a call-center environment.
    • Comfortable using phone calls, WhatsApp, SMS, and email.
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    • Answer phone calls, assist patients with inquiries, and determine if tele-urgent appointments are necessary.
    • Respond to emails, deliver messages to clinicians…
    • The Healthcare Provider Credentialing Specialist will coordinate and communicate with providers and payers to ensure all credentialing requirements are met…
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    • Prior experience in healthcare, home care, medical administration, or a similar environment.
    • Handle inbound and outbound calls from clients, caregivers, and…
    • Update accounts receivable with new accounts or missed payments.
    • Research and correct rejected claims and post payments.
    • Post payments or rejections received.
    • A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
    • Answer inbound calls and assist with inquiries.
    • Manage electronic medical records (EMR).
    • Make outbound calls to leads and potential patients.
    • Identify and correct medical billing errors.
    • We are looking for a Medical Claims Analyst to manage claim processing, billing, collections, and account…
    • Experience in a BPO, call center, or similar work setting.
    • Manage virtual reception for our client, handling inbound calls and emails.
    • The role involves assisting customers and insurance providers regarding medical claims, billing concerns, denied claims, payment follow-ups, and account-related…

Job Post Details

Back-End Medical Biller - job post

MEDVA
2.7 out of 5 stars
Philippines

Location

Philippines

Full job description

Back End Medical Biller

At MEDVA, we connect skilled healthcare professionals with medical practices across the United States. We're looking for experienced Back-End Medical Billers who are passionate about revenue cycle management and have a strong background in insurance follow-up, denial resolution, and accounts receivable.

If you have experience navigating payer portals, resolving claim issues, and maximizing reimbursements, we'd love to have you on our team!

What You'll Do

As a Back-End Medical Biller, you may handle some or all of the following responsibilities:

  • Perform insurance claims follow-up with commercial, Medicare, Medicaid, Workers' Compensation, and other payers
  • Investigate, analyze, and resolve denied, rejected, and underpaid claims
  • Prepare and submit first-level and second-level appeals with appropriate documentation
  • Manage aging Accounts Receivable (AR) and prioritize outstanding balances for collection
  • Review Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs)
  • Accurately post insurance and patient payments, adjustments, and write-offs
  • Identify billing trends and root causes of denials to help improve clean claim rates
  • Communicate with insurance representatives regarding claim status and reimbursement
  • Maintain detailed documentation of payer communications and account activity
  • Collaborate with front-end billers, coders, and healthcare providers to resolve billing issues
  • Ensure timely resolution of claims while meeting productivity and quality standards
  • Maintain compliance with HIPAA and payer regulations
What We're Looking For

Required Qualifications

  • Minimum of 1 year of recent U.S. medical billing experience
  • Proven experience in:
  • Claims Follow-Up
  • Denials Management
  • Appeals Processing
  • Accounts Receivable (AR)
  • Insurance Collections
  • Payment Posting
  • Rejections Resolution
  • Strong understanding of the medical billing revenue cycle
  • Working knowledge of CPT, ICD-10-CM, and HCPCS coding (coding certification not required)
  • Experience working with Medicare, Medicaid, and commercial insurance payers
  • Proficient in using EMR/EHR and Practice Management systems
Preferred Skills

  • Strong analytical and critical thinking skills
  • Excellent attention to detail and accuracy
  • Ability to prioritize workload and meet deadlines
  • Excellent written and verbal English communication skills
  • Ability to work independently in a remote environment
  • Strong organizational and time management skills
Ready to Make an Impact

If you're an experienced Back-End Medical Biller who takes pride in improving reimbursement outcomes and delivering exceptional revenue cycle support, we'd love to hear from you.

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