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Marikina Valley Medical Center jobs

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    • Ensures that our brand identity is well represented to our customers by giving immediate assistance to their concerns and queries.
    • View all Marikina jobs
    • Salary Search: Patient Experience Ambassadress salaries
    • See popular questions & answers about Marikina Valley Medical Center
    • Maintain and organize patient medical records, both physical and electronic, ensuring accuracy and confidentiality.
    • Provides administrative support to the marketing department.
    • Performs social media listening and monitors the digital landscape.
    • Bachelor's Degree in Marketing.
    • Plan, organize, and supervise daily housekeeping and linen operations.
    • Ensure hospital cleanliness, sanitation, and infection control standards are maintained.
    • The Pharmacist is responsible in giving special patient information regarding the drug dosage, route of administration as part of total care program.
    • Preparing examination rooms for patient examinations.
    • Positioning patients and equipment, explaining the procedures, and ensuring patients’ comfort.
    • Recognizes and understands scientific and medical terminologies;
    • Attends to all patients assigned to him/ her at the PT / Rehab Section;
    • Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
    • Assist the Accounting Manager in the maintenance of the…

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Job Post Details

Patient Experience Ambassadress - job post

Marikina Valley Medical Center
3.8 out of 5 stars
Marikina

Job details

Job type

  • Full-time

Location

Marikina

Full job description

Job Description:

  • Ensures that our brand identity is well represented to our customers by giving immediate assistance to their concerns and queries.
  • Identify patient’s needs and concerns and help them navigate through the hospital premises.
  • Provide accurate information and solutions to customer queries.
  • Handle patient’s complaints in a compassionate manner.
  • Build professional relationships customers through excellent customer service.
  • Collaborate with immediate team, as well as other teams and departments within our company, to ensure overall customer satisfaction.
  • Perform any duties that may be delegated by the immediate superior from time to time.
  • Assist the team in conducting customer engagements (such as but not limited to birthdays, newborns & holiday celebrations).
  • Performs other duties and responsibilities that may be delegated by the Department Head, Hospital Administrator and other Hospital Officials from time to time.

Qualifications:

  • Bachelor’s Degree in Business Administration Major in Marketing Management
  • Pleasing Personality
  • Excellent interpersonal and communication skills
  • Positive attitude focused on customer satisfaction

Job Type: Full-time

Work Location: In person

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