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    • Ensures that our brand identity is well represented to our customers by giving immediate assistance to their concerns and queries.
    • View all Marikina jobs
    • Salary Search: Patient Experience Ambassadress salaries
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    • The Data Analyst collects, validates, and interprets healthcare and operational data to support informed decision-making.
    • Ability to translate medical and corporate information into clear, engaging visuals.
    • Design and manage lead-generation funnels to attract inquiries for key…
    • Ensures proper scheduling, confirmation and giving of instructions to patients.
    • Does proper charging of procedures.
    • Regularly checks the unit supplies.
    • Recognizes and understands scientific and medical terminologies;
    • Attends to all patients assigned to him/ her at the PT / Rehab Section;

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Patient Experience Ambassadress
Marikina Valley Medical Center
·
3.8
Marikina
Full-time
Apply now

Job details

Pay information not provided
Full-time
Marikina

Full job description

Job Description

  • Ensures that our brand identity is well represented to our customers by giving immediate assistance to their concerns and queries.
  • Identify patient’s needs and concerns and help them navigate through the hospital premises.
  • Provide accurate information and solutions to customer queries.
  • Handle patient’s complaints in a compassionate manner.
  • Build professional relationships customers through excellent customer service.
  • Collaborate with immediate team, as well as other teams and departments within our company, to ensure overall customer satisfaction.
  • Perform any duties that may be delegated by the immediate superior from time to time.
  • Assist the team in conducting customer engagements (such as but not limited to birthdays, newborns & holiday celebrations).
  • Performs other duties and responsibilities that may be delegated by the Department Head, Hospital Administrator and other Hospital Officials from time to time.

Qualifications:

  • Bachelor’s Degree in Business Administration Major in Marketing Management or Bachelor of Science in Tourism Management, or any related program
  • Pleasing Personality
  • Excellent interpersonal and communication skills
  • Positive attitude focused on customer satisfaction

Job Type: Full-time

Work Location: In person

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