Lifebank Foundation, Inc Job Hiring jobs in Bicol

Job Description:
We are looking for a dedicated Customer Service Representative to handle customer inquiries via chat and call.

Responsibilities:

• Respond promptly to customer inquiries via chat & call.
• Provide accurate product and service information.
• Assist customers with orders, tracking, and troubleshooting concerns.
• Handle customer complaints professionally and ensure resolution.
• Maintain a friendly and helpful tone in all interactions.
• Keep records of customer interactions and update relevant databases.
• Collaborate with the team to improve customer service processes.

Requirements:

• Prior experience in customer service or chat support is a plus.
• Ability to handle multiple chats and calls simultaneously.
• Proficiency in using chat platforms.
• Fast typing speed and attention to detail.
• Reliable internet connection and a quiet work environment.
• Ability to work independently and manage time efficiently.

Job Types: Full-time, Permanent

Pay: Php500.00 - Php600.00 per day

Benefits:

• Pay raise
• Promotion to permanent employee
• Work from home

Education:

• Bachelor's (Required)

Work Location: Remote