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- Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders.
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- Sapient Operations HubDavao City
- Provide accurate information about hotel accommodations and policies.
- Handle inquiries via phone, chat, or email.
- Davao City | Onsite | Full-time*.
- Sapient Operations HubDavao City
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Hotel Room Chat Assistance| Non Voice | Paid Training | Open for No Experience
Sapient Talents Inc.
SM City North EDSA
Up to PHP 29,000 a month
-
Permanent, Fresh graduate, Full-time
Hotel Room Chat Assistance| Non Voice | Paid Training | Open for No Experience
Sapient Talents Inc.
•
SM City North EDSA
•
Up to PHP 29,000 a month
Job details
Pay
Up to PHP 29,000 a month
Job type
Permanent
Fresh graduate
Full-time
Full job description
We are looking for a Hotel Reservation Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities:
- Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders.
- Provide accurate information about hotel availability, rates, amenities, and policies
- Process reservations accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of reservations and customer interactions
Qualifications:
- High school diploma or equivalent
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Paid training
- Promotion to permanent employee
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Paid training
- Promotion to permanent employee
Pay: Up to Php29,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Paid training
- Promotion to permanent employee
Work Location: In person
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