Job Vacancies Gensan jobs in General Santos

Job Summary

PICKUP COFFEE is looking for a results-driven Area Manager to oversee multiple store locations and ensure operational excellence across the assigned territory. The ideal candidate has strong leadership skills, experience managing multiple retail or F&B stores, and a passion for developing teams while driving sales, profitability, and customer satisfaction.

As an Area Manager, you will lead Store Supervisors and Barista/Cashiers, ensure compliance with company standards, optimize labor and operating costs, and deliver an outstanding customer experience.

Key ResponsibilitiesOperations Management

• Manage the daily operations of multiple stores to ensure compliance with company policies, SOPs, and quality standards.
• Drive operational efficiency, productivity, and customer satisfaction across all assigned stores.
• Conduct regular store visits and operational audits to ensure consistent execution.

Team Leadership & Development

• Lead, coach, and develop Store Supervisors and Barista/Cashiers to achieve operational and business goals.
• Identify performance gaps and implement coaching, training, and development plans.
• Support manpower planning, scheduling, and employee engagement initiatives.

Sales & Business Performance

• Monitor and analyze daily, weekly, and monthly sales performance.
• Develop action plans to achieve sales targets and improve profitability.
• Monitor key performance indicators (KPIs), labor costs, and Cost of Goods Sold (COGS).

Financial & Inventory Management

• Ensure accurate cash handling, bank deposits, and sales reporting.
• Monitor inventory accuracy, stock availability, and shrinkage.
• Oversee compliance with company financial controls and government documentation requirements.

Customer Experience

• Ensure stores consistently deliver excellent customer service.
• Resolve customer concerns and escalate major issues when necessary.
• Support marketing campaigns, promotions, and new product launches.

Store Compliance & Maintenance

• Ensure stores comply with food safety, sanitation, health, and safety standards.
• Coordinate store maintenance, repairs, and equipment servicing.
• Maintain brand standards and store appearance.

Stakeholder Management

• Build and maintain positive relationships with landlords, suppliers, contractors, and local business partners.
• Coordinate with internal departments such as HR, Marketing, Finance, Supply Chain, and Legal to support store operations.

Other Responsibilities

• Perform other duties assigned by management in support of business operations.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
• At least 3 years of experience in multi-unit retail or food and beverage operations.
• Experience managing multiple store locations is required.
• Strong leadership, coaching, and people management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Strong business acumen with knowledge of sales, inventory, labor management, and financial controls.
• Proficient in Microsoft Office and business reporting tools.
• Willing to travel frequently within the assigned area.
• Willing to work flexible hours, including weekends and holidays.

Why Join PICKUP COFFEE?

At PICKUP COFFEE, you'll have the opportunity to lead high-performing teams, contribute to one of the fastest-growing coffee brands in the Philippines, and build a rewarding career in retail and food service operations.

If you're passionate about leadership, operational excellence, and delivering exceptional customer experiences, we'd love to hear from you. Apply today!

Pay: Php30,000.00 - Php35,000.00 per month

Benefits:

• Health insurance
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person