Job Hiring jobs in San Jose del Monte
- SupportNinjaPhilippines
- Schedule: 9pm - 6am MNL M-F - training (2-3 weeks).
- The Technical Support Representative is responsible for providing basic technical support to customers who…
- SJDM - Muzon Medical CenterSan Jose del Monte
- Paid training
- Pay raise
- Employee discount
- Company Christmas gift
- Free parking
- Additional leave
- Graduate of any 4-year course.
- Conduct initial interviews to collect patient demographics and required information.
- With above-average computer proficiency.
- Athena LabsQuezon City
- Athena partners with ambitious business leaders by providing world-class Executive Assistants who help them operate more effectively, stay organized, and focus…
Admin Assistant (Operations) - Bustos Bulacan
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- Life insurance
- Additional leave
- Graduate of any Bachelor’s Degree.
- Preferably with prior experience in the Warehouse, E-commerce, Logistics field under an Inventory Management and Admin…
- Hungry Treats Express Food CorporationQuezon City
- Bachelor’s degree in Information Technology, Computer Science, Mathematics, Finance, Accounting, Engineering course.
- 1 year office work related experience.
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- Halo RecruitingPhilippines
- Work from home
- Schedule:* 24/7 schedule, requires weekends.
- Salary Range: *Php 125,000 - Php 130,000 net (take-home pay) per month.
- IT Helpdesk: 5 years (Preferred).
- FoundeverQuezon City
- Paid training
- Health insurance
- Life insurance
- With or without BPO Experience.
- Completed at least Senior High School or two (2) years of college education.
- Paid training from day one.
- United Vinyl CorporationNavotas
- Provide support to the Management of the company.
- Provide general support to the employees with the day-to-day affairs.
- College graduate of any course.
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- ConfidentialPhilippines
- Paid training
- Opportunities for promotion
- Work from home
1 hire made in past 30 days- You aren't just managing a floor; you are architecting a next-generation insurance sales and service engine.
- Most importantly, you are a data obsessive who can…
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- Adaptive TeamsQuezon City
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- Adaptive TeamsQuezon City
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- RecruitGoQuezon City
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Quality Assurance Associate (Open for fresh graduate)
Often replies in 1 dayPSG Technology CorporationQuezon City- Paid training
- Pay raise
- Flextime
- Health insurance
- Employee discount
- Opportunities for promotion
- The QA Associate evaluates products, systems, and software to ensure they are free of defects and meet the organization’s quality standards through the…
Talent and Culture Associate
Often replies in 1 daySandman Software Systems Inc.Quezon City- Assist in sourcing and screening candidates for open positions.
- Coordinate interviews and maintain communication with applicants throughout the hiring process.
- ADMSan Rafael
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Job Post Details
Job details
Job type
- Full-time
Full job description
Work Setup: Remote
Start Date: ASAP
Schedule: 9pm - 6am MNL M-F - training (2-3 weeks)
The Technical Support Representative is responsible for providing basic technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and effective solutions to customers. Additionally, this position will provide excellent customer service to ensure customer satisfaction and loyalty.
What does a day in the life of a Technical Support Representative look like?
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Provide basic technical support to customers who are experiencing technical issues with their products or services
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Identify and troubleshoot technical problems, and provides timely and effective solutions to customers
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Communicate technical solutions to non-technical customers in a clear and concise manner
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Ensure accurate ticket triaging
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Reach out to customers after initial contact to ensure issues have been resolved satisfactorily and to provide additional support if needed
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Escalate complex issues to higher-level team members as necessary
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Document customer interactions and technical issues in a customer relationship management (CRM) system
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Provide excellent customer service to ensure customer satisfaction and loyalty
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Adhere to company policies and procedures
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Meet or exceed performance targets for related KPIs
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Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules
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Collaborate with other departments as needed to resolve customer issues
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Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
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Perform other duties as assigned
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What are the required qualifications for a Technical Support Representative ?
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6 months experience in a technical support role or equivalent preferred
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Good communication skills, both verbal and written
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Ability to communicate technical information to a non-technical audience
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Critical thinking skills
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Proficiency in using computer applications and software
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Experience using a CRM preferred
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Preferred SaaS but not required
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Browser and software troubleshooting experience
Ninja Perks and Benefits
- Full time employees
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and professional development
- Employee Referral Program
- Beautiful office space
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Free lunch provided daily
Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja Are you ready?
If you are interested, you can access your instant interview here: https://alpharun.com/i/oQJCWcXB5m1iqrqKSMzc3
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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