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    • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs.
    • Fresh graduate of any 4 yr course.
    • Responsible for handling clerical tasks and with good oral communication can handle under pressure can work multi tasking can work with minimum supervision…
    • Handle cash, credit, or check transactions with customers.
    • Ensure pricing is correct.
    • Issue change, receipts, refunds, or tickets.
    • Redeem stamps and coupons.
    • Strong communication and interpersonal skills.
    • Job Types: Full-time, Permanent, Fresh graduate.
    • Pay: Up to Php20,000.00 per month.
    • Proficient in English language, both written and oral.
    • Willingness to learn and MUST be eager to work.
    • *Can work in the office located at Perpetual Help…
    • Must have least 2 years of experience working in a BPO setting.
    • Must have least 2 years of experience in customer service.
    • Job Types: Full-time, Permanent.
    • In this role, you will play a key part in managing day-to-day financial operations, including reconciliation, accounting tasks, and transaction processing.
    • Luxury retail experience is a plus.
    • Keep the kiosk neat and organized following company guidelines and safety protocols.
    • Job Types:* Full-time, Permanent.
    • Deliver engaging, 1-on-1 Math lessons that make kids actually love numbers.
    • Hassle-Free Teaching: Use our ready-made materials, interactive tools, and…
    • Staff Nurse (RN) - newly registered are welcome to apply.
    • Clinic Cashier - with POS and credit card terminal background.
    • Job Types: Full-time, Permanent.
    • To help every Filipino family achieve financial security as we provide solutions to help customers live healthier, longer, and better lives.
  • View similar jobs with this employer
    • Assist customers with product inquiries and purchases.
    • Handle cash transactions and maintain accurate records Ensure cleanliness and organization of the store.
    • To help every Filipino family achieve financial security as we provide solutions to help customers live healthier, longer, and better lives.
    • Processing sales transactions and taking payments.
    • Calculating the cost of products or services.
    • Calculating and returning change for cash transactions.
  • View similar jobs with this employer
    • Drive exceptional customer experience through high-touch interaction, providing outstanding service and clear communication.
    • High School or College level.

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Job Post Details

Optum logo

Customer Service Representative - Fresh Graduates are Welcome! - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
Alabang
PHP 23,000 - PHP 26,000 a month

Job details

Pay

  • PHP 23,000 - PHP 26,000 a month

Job type

  • Full-time

Location

Alabang

Full job description

ROLE AND RESPONSIBILITIES:

  • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
  • You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
  • You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
  • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work

JOB QUALIFICATIONS:

  • Fresh graduate of any 4 yr course

or

  • HS/SHS graduate w/ at least 12 months BPO experience
  • Good communication skills
  • Ability to multi-task
  • Must be willing to report in Alabang
  • Must be willing to work on shifting schedules
  • Must be a Filipino citizen

WHAT WE OFFER:

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

WHO WE ARE:

  • Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
  • We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
  • As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.

Job Type: Full-time

Pay: Php23,000.00 - Php26,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • Do you have healthcare BPO experience?
  • Your ACTIVE EMAIL ADDRESS

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Required)

Work Location: In person

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