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    • Handle travel-related inquiries via phone, email, or chat.
    • Assist clients with bookings, modifications, or cancellations.
    • Willing to work onsite in Cebu City.
    • Receive payments from customers for vehicle purchases, parts, and service transactions.
    • Issue official receipts and ensure accuracy of all payment details.
    • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs.
    • We offer a competitive salary, and excellent benefits that start on day one!.
    • Monthly Perfect Attendance Bonus of Php2,000.
    • HMO and Life Insurance on day 1.
    • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs.
    • You will be the first point of contact for our customers, ensuring they receive prompt, professional, and helpful service.
    • Assist the Receiving Manager in executing the company’s Receiving policies and procedure, and ensures that all incoming goods are properly checked and inspected…
    • To help every Filipino family achieve financial security as we provide solutions to help customers live healthier, longer, and better lives.
    • To help every Filipino family achieve financial security as we provide solutions to help customers live healthier, longer, and better lives.
  • View similar jobs with this employer
    • Greet and assist customers in a courteous and professional manner.
    • Provide accurate information about eyewear products, services, and promotions.
    • Responsible for the effective and efficient handling of all outgoing and incoming activities.
    • Ensures that the process of dispatching and receiving of finished…
    • Responsible for the efficient picking of ready to deliver goods.
    • Maintains smooth and accurate flow of picking of items by ensuring resources are complete,…
    • Process payments, issue receipts, and handle refunds with accuracy.
    • Balance cash drawer and prepare daily transaction reports.
  • View similar jobs with this employer
    • Minimum 6 months of international customer service experience (preferred).
    • At least High School Graduate (Old Curriculum).
    • Pay: Up to Php30,000.00 per month.
    • We are hiring **Non-Voice Customer Service Representatives** to provide assistance via chat, email, and messaging platforms without phone interaction.

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Job Post Details

Ticketing Agent - job post

SGS - Sapient Cebu
Mandaue City
PHP 16,500 - PHP 25,000 a month

Job details

Pay

  • PHP 16,500 - PHP 25,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

Mandaue City

Full job description

Ticketing Agent
Cebu City | Onsite

Responsibilities:

  • Handle travel-related inquiries via phone, email, or chat
  • Assist clients with bookings, modifications, or cancellations
  • Provide accurate information on travel options, schedules, and promotions
  • Record all interactions and maintain updated documentation
  • Escalate complex concerns to supervisors when needed
  • Meet service quality and customer satisfaction goals

Schedule & Training:

  • Rotating shifts, including nights, weekends, and holidays
  • Paid training on travel systems and company procedures

Requirements:

  • At least a High School or Senior High School graduate
  • Excellent English communication skills and attention to detail
  • Customer-focused with strong problem-solving skills
  • Basic computer knowledge and multitasking ability
  • Willing to work onsite in Cebu City

Pay: Php16,500.00 - Php25,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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