Job Hiring in Hotels jobs in San Pedro

Job Summary

The Reservation Associate is responsible for handling reservation requests, coordinating bookings, and ensuring accurate and timely arrangements for clients, travel partners, and suppliers. The role involves coordinating with hotels, airlines, transport providers, tour operators, and other suppliers to secure and reconfirm services while maintaining excellent service standards.

Key Responsibilities

• Receive, process, and manage reservation requests from clients, travel partners, and internal teams.
• Prepare and coordinate bookings for accommodations, transportation, tours, activities, transfers, and other travel-related services.
• Check availability, rates, terms, and booking conditions with suppliers.
• Coordinate with hotels, suppliers, and service providers to confirm, modify, or cancel reservations.
• Ensure all reservation details are accurate, complete, and properly recorded.
• Monitor booking deadlines, payment terms, cancellation policies, and release dates.
• Prepare and send booking confirmations, vouchers, and other reservation-related documents.
• Follow up on pending reservations and ensure timely confirmation of all services.
• Coordinate closely with the Operations, Destination Specialists, Accounting, and other relevant departments to ensure smooth execution of confirmed bookings.
• Handle changes, special requests, amendments, and cancellation of reservations.
• Maintain updated records of reservations, confirmations, rates, and supplier information.
• Verify that booking details are aligned with the approved itinerary and client requirements.
• Communicate professionally and promptly with clients, suppliers, and internal stakeholders.
• Ensure compliance with company policies, procedures, and service standards.
• Perform other reservation-related duties and administrative tasks as assigned by management.

Pay: From Php20,000.00 per month

Benefits:

• Company events
• Flexible schedule
• Opportunities for promotion
• Promotion to permanent employee
• Work from home

Work Location: In person