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    • Handles queries/concerns received from walk-in members and through phone and documents accordingly thru designed tracker.
    • Approves all availments up to P50,000.
    • View all PhilCare Inc. jobs - Alabang jobs
    • Salary Search: HMO Staff (Work from home) salaries
    • L.G. Atkimson Import-Export is now looking for: Office Staff.
    • With experience as an office staff.
    • Graduate of 4 year Business-related course.
    • The work: visit walk-in businesses in your own area (bakeries, salons, eateries, shops), take a few photos with your smartphone, and ask the owner a couple of…
    • Manage walk-in guests and reservations efficiently.
    • We are looking for a professional and presentable Receptionist to join our team at Sushi Shokunin.
    • The work: visit walk-in businesses in your own area (bakeries, salons, eateries, shops), take a few photos with your smartphone, and ask the owner a couple of…
    • JULY 2026 MASS HIRING: NON-VOICE ACCOUNT | BRIDGETOWNE PASIG CITY*.
    • Are you ready to start your BPO career?
    • We are currently looking for qualified applicants to…
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    • Maintain cleanliness and organization of storage areas (e.g., pantry, walk-in cooler, freezer).
    • Receive and inspect food deliveries, checking for quality,…
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    • Must be Graduate to any 4yrs Bachelors Degree course.
    • Can handle Walk in applicants, interview and all other hiring process.
    • Pay: Up to Php19,630.00 per month.
    • The Customer Service Staff is responsible for providing front-line support to walk-in clients and policyholders.
    • Average written and oral communication skills.
  • View similar jobs with this employer
    • For walk-in applicants, you may visit our office located at 1709 East Tower, Tektite Towers, Ortigas Center, Pasig City.*.
    • * Graduate of any Bachelors degree.
    • We Accept Walk in Applicants Monday to Saturday 9am to 4pm, 18 Fema Rd. Brgy Bahay Toro Quezon City, Look for Anna.
    • Pay: Php18,070.00 - Php20,850.00 per month.
    • Manage table reservations, guest lists, and walk-in customers.
    • Welcome and greet guests, members, and VIP clients in a warm, courteous, and professional manner.
    • Manage reservations through phone calls, online booking platforms, and walk-in requests.
    • The Restaurant Receptionist is responsible for greeting guests,…
    • Handle phone calls, emails, and walk-in inquiries promptly and professionally.
    • The Pilates Receptionist serves as the first point of contact for clients,…
  • View similar jobs with this employer
    • You can apply through walk in at 18 Fema Road Project 8 Barangay Bahay Toro Quezon City.
    • IE graduate is an advantage or any technical course.

Job Post Details

HMO Staff (Work from home) - job post

PhilCare Inc.
Alabang•Remote
PHP 18,000 - PHP 20,000 a month

Job details

Pay

  • PHP 18,000 - PHP 20,000 a month

Job type

  • Full-time

Full job description

Job Purpose

This job is responsible for the accurate implementation of Member's Healthcare benefit policy and focusing on utilization management and the delivery of superior customer service at all times

Duties and Responsibilities

1. Customer Experience

  • Handles queries/concerns received from walk-in members and through phone and documents accordingly thru designed tracker.
  • Issues printed/soft copy of Letter of Authority (LOA) for the corresponding types of availments ( consultation/procedures)
  • Facilitates addition/cancellation of membership as endorsed by HR
  • Facilitates release of ID cards to members
  • Assists members in filing claims for reimbursement
  • Encourages members feedback thru CSAT survey and resolve complaints/concerns otherwise escalate to superior for pressing issues
  • Provides VIP assistance if deemed necessary.

2. Utilization Management

  • Approves all availments up to P50,000
  • Strictly monitors all OP availments if within member’s benefit limit

3. Report Generation

  • EOD/WFH Summary
  • Complaints Tracker
  • Availment Concern Tracker

4. Others

  • On-time submission of Daily Time Record
  • Performs other tasks as may be assigned from time to time

Pay: Php18,000.00 - Php20,000.00 per month

Application Question(s):

  • What is your expected salary?
  • When is your earliest start date?
  • Are you amenable with Monday-Friday (12:00PM-9:00pm) schedule? (Yes/No)

Education:

  • Bachelor's (Preferred)

Work Location: Remote

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