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Job Post Details

RESERVATIONS STAFF - Manila Office
From PHP 780 a day
Permanent

Job details

From PHP 780 a day
Permanent
Ermita

Full job description

  • Booking Management: Process reservations via phone, email, and online channels. Create and maintain accurate records.
  • Customer Service: Answer guest inquiries regarding rates, packages, hotel amenities, and local attractions. Handle special requests, amendments, and resolve complaints.
  • Sales & Revenue Support: Upsell rooms, promote special packages, and apply credit and deposit policies accurately. Monitor room availability and suggest alternatives when preferred options are fully booked.
  • Cross-Departmental Coordination: Coordinate arrivals with the Front Office teams.

Pay: From Php780.00 per day

Benefits:

  • Employee discount
  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Work Location: In person

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