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Job Hiring Hotel jobs in Manila

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    • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders.
    • Provide accurate information about hotel availability, rates,…
    • View all Sapient Talents Inc. jobs - Manila jobs - Learning Experience Designer jobs in Manila
    • Salary Search: Hotel Room Chat Assistance| Non Voice | Paid Training | Open for No Experience salaries in Manila
    • 5.1.18 Exchange foreign currencies acceptable to the hotel for houseguest only.
    • 5.1.20 Handles check out of hotel guests regardless of its category.
    • Create an opportunity to upsell rooms, outlets and other hotel facilities.
    • Ensure a high level of liaison is maintained between Front Office and all other…
    • 1.1.1 Assists guests in their orders / recommends house specialty.
    • 1.1.2 Distributes bread, butter, creamers, water pitchers, etc., as directed.
    • 5.2.2 Provides assistance concerning hotel facilities, functions, transportation and tours.
    • 5.1.7 Monitors and reports hotel services and property concerns to…
    • Customer Service: Answer guest inquiries regarding rates, packages, hotel amenities, and local attractions.
    • Create and maintain accurate records.
    • Preferrably, but not necessary, has hotel-related work experience.
    • Handle reservation emails and guest inquiries regarding room rates, hotel facilities, and…
    • Provide information about our hotel, available rooms, rates and amenities.
    • Perform all check-in and check-out tasks.
    • Manage online and phone reservations.
    • An expert in providing travel advice and solutions.
    • A critical customer touch point for delivering on our IHG brand experience.
    • An expert in providing travel advice and solutions in escalated or high-profile situations.
    • Perform in a lead role, solving problems and providing guidance to…
    • Flexible and willing to assist with other hotel operational tasks when needed.
    • Provide information about hotel facilities, services, and nearby establishments.
    • Greet and assist visitors, clients, or patients.
    • Direct guests to appropriate staff or departments.
    • Maintain a clean, organised, and welcoming reception area.
    • He or she is responsible for performing check-in and check-out procedures, assigning rooms, handling reservations, and collaborating with hotel staff.
    • With at least 1 year of experience as Server in a 5-star luxury hotel or high-end restaurant.
    • We are seeking a well-experienced Food & Beverage Attendant- The…
    • In this role, you will be responsible for facilitating efficient communications for guests & staff alike within and outside the hotel.

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Job Post Details

Hotel Room Chat Assistance| Non Voice | Paid Training | Open for No Experience
Sapient Talents Inc.
Manila
Up to PHP 29,000 a month
Permanent, Fresh graduate, Full-time

Job details

Up to PHP 29,000 a month
Permanent, Fresh graduate, Full-time
Manila

Full job description

We are looking for a Hotel Reservation Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities:

  • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders.
  • Provide accurate information about hotel availability, rates, amenities, and policies
  • Process reservations accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of reservations and customer interactions

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Benefits:

  • Employee discount
  • Flexible schedule
  • Free parking
  • On-site parking
  • Paid training
  • Promotion to permanent employee

Benefits:

  • Employee discount
  • Flexible schedule
  • Free parking
  • On-site parking
  • Paid training
  • Promotion to permanent employee

Pay: Up to Php29,000.00 per month

Benefits:

  • Employee discount
  • Flexible schedule
  • Free parking
  • On-site parking
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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