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IT Associate (SM General Trias) - job post

SM Retail
4.0 out of 5 stars
General Trias

Job details

Job type

  • Full-time

Location

General Trias

Full job description

Responsibilities:

  • Assists in the installation and configuration of IT systems and devices such as Point-of-sales (POS) terminal, user workstation, servers, and CCTV camera.
  • Resolves tickets representing user-generated service requests or errors, within the approved Service Level Agreement (SLA).
  • Provides technical assistance to the end-users to maintain productivity.
  • Consults with users to determine appropriate hardware needs and makes recommendations.
  • Keeps up to date on technical and soft skills advancement by attending trainings and workshops.

Qualifications:

  • Degree holder of any computer-related course.
  • At least two-year relevant work experience.
  • A process improvement mindset
  • Proficiency in installing and configuring CCTV systems, including cameras, cabling, and associated hardware.
  • Knowledge on POS systems is an advantage.

Job Type: Full-time

Work Location: In person

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