Skip to main content
Post your resume and find your next job on Indeed!

Innodata, Cebu jobs in Cebu City

Sort by: -
    • Experience in customer service, administration, or order processing is an advantage.
    • Process customer purchase orders accurately in the ERP system.
    • Comfortable working with CRMs or spreadsheets.
    • Previous experience with contact enrichment or administrative support.
    • Tag contacts according to instruction.
    • Respond to customer inquiries via chat or email.
    • Provide accurate information on products, services, or accounts.
    • Log all interactions in the system.
    • We are looking for experts in a number of subjects to work as online tutors for college students.
    • The tutoring is done in English through chat applications,…
    • Completed at least high school (or equivalent).
    • Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Preferred).
    • Applicants must be a graduate of any 4 year course.
    • Fresh graduates are welcome to apply.
    • Increasing Longevity Pay based on the years of service.
    • Proven experience as an Administrative Assistant or in a similar role.
    • Preferably holds a bachelor's degree in Business Management/Marketing or a related field.
    • Are you knowledgeable in Google or MS Spreadsheet/Excel, VLookup or Pivot Functions?
    • Preferably a graduate of BS Accountancy, Finance, or related course.
    • Diploma or Degree in any field, or equivalent work experience.
    • Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required).
    • Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required).
    • Candidate must possess at least Bachelor's/College Degree in any…
    • Healthcare BPO support or medical VA: 2 years (Preferred).
    • Two-year background in healthcare support, medical assisting or similar experience.
    • 1–3 years of customer service or contact center experience (BPO or e-commerce support preferred).
    • Escalate complex or unresolved concerns to the appropriate…
    • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member.
    • Must be willing to work onsite in Cebu.
    • Healthcare BPO support or medical VA: 2 years (Preferred).
    • Experience handling billing, purchase orders, or administrative documentation is an advantage.
    • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member.
    • Must be willing to work onsite in Cebu.

People also searched:

cebu job hiring
cibo
innodata knowledge services
lapu-lapu
cebu city

Job Post Details

Customer Service Assistant (Cebu-Based -Dayshift) - job post

Regent Business Process
Cebu City•Remote

Job details

Job type

  • Full-time

Full job description

Key Responsibilities

  • Process customer purchase orders accurately in the ERP system.
  • Respond to customer inquiries via email.
  • Assist with returns and refund requests.
  • Recommend suitable alternative products when needed.
  • Maintain accurate customer and order records.
  • Perform administrative and data entry tasks.
  • Escalate complex customer concerns as necessary.
  • Carry out other duties assigned by the supervisor.

Qualifications

  • Experience in customer service, administration, or order processing is an advantage.
  • Familiarity with ERP systems is preferred.
  • Proficient in Microsoft Office applications.
  • Excellent written and verbal English communication skills.
  • Strong attention to detail and organizational skills.
  • Good problem-solving abilities.
  • Willing to learn and adapt to new processes.
  • Able to work independently and meet deadlines.

Work Location: Remote

Let Employers Find YouUpload Your Resume