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    • The ideal candidate will have experience in an IT support role within a BPO setting and demonstrate strong troubleshooting skills and attention to detail.
    • View all The Global Sourcing Group jobs - Cebu City jobs - IT Technician jobs in Cebu City
    • Salary Search: IT Specialist (Onsite, Graveyard) salaries in Cebu City
    • Provide Level 1 (L1) technical support for hardware, software, user accounts, and network-related concerns.
    • Perform basic network troubleshooting for LAN, Wi-Fi…
    • We are looking for a reliable and technically skilled IT Staff to support our dialysis facility’s daily technology and system operations.
    • Provide technical support for computers, printers, network devices, and other IT equipment.
    • Install, configure, and maintain computer hardware and software.
    • As a key member of our organization's technology infrastructure, you will be responsible for providing technical support, maintenance, and development of our…
    • Analyze, design and develop software processes.
    • Monitor system, control quality and maintain supplies.
    • Create, test and supervise systems that run the computers…
    • Installs, configures, and maintains operating systems, hardware and software, using the company’s standards for use in operational divisions as well as…
    • Make AI genuinely useful in the business by implementing AI solutions, automating processes, and improving day-to-day operations.
    • Tech Support Agent — Part-Time | Fully Remote*.
    • Kosher Quinn is seeking a reliable, technically capable Part-Time Tech Support Agent to assist customers with…
    • Point of Contact & Customer Service*.
    • Serve as the single point of contact for both on-site and remote users regarding problems and inquiries.
    • Check pending tickets and make sure that it is completed within the specified Ticketing system.
    • Provide email support for technical advisory and remote…
    • This role ensures smooth daily IT operations, SLA adherence, and effective resolution of technical escalations while monitoring hardware, software, and cloud…
    • Answer and resolve technical issues through calls that operates 24X7.
    • Diagnose hardware, software, network connectivity issues including LAN, WAN, and VPN…
  • View similar jobs with this employer
    • Design and configure LAN, WAN, wireless, and cloud-based network solutions for new and ongoing projects.
    • Implement and maintain routers, switches, firewalls,…
    • IT Support will provide technical assistance, troubleshoot hardware/software issues, and support users across various branches.
    • With a valid driver’s license.

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IT Specialist (Onsite, Graveyard)
The Global Sourcing Group
·
2.0
Cebu City
PHP 45,000 - PHP 50,000 a month
Permanent, Full-time
Apply now

Job details

PHP 45,000 - PHP 50,000 a month
Permanent, Full-time
Cebu City

Full job description

Job Description:

We are looking for a skilled and proactive IT Specialist to join our team and provide day-to-day technical support and maintenance for our systems and network infrastructure. The ideal candidate will have experience in an IT support role within a BPO setting and demonstrate strong troubleshooting skills and attention to detail.

Key Responsibilities:

  • Provide technical support to end-users (hardware, software, network issues)
  • Install, configure, and maintain computer systems, printers, and other devices
  • Manage user accounts and permissions (Active Directory, Office 365, etc.)
  • Monitor network performance and resolve connectivity issues
  • Ensure systems are regularly updated with patches and antivirus protection
  • Perform routine backups and data recovery tasks
  • Document IT processes and solutions for internal reference
  • Collaborate with vendors for equipment procurement and warranty support
  • Provide support for onboarding/offboarding processes

Qualifications:

  • Bachelor’s Degree in Information Technology or related field
  • At least 1–2 years of experience as an IT Support Specialist, preferably in a BPO setting
  • Familiarity with Windows OS, network administration, and basic server management
  • Experience with ticketing systems and remote support tools
  • Strong problem-solving skills and a customer-service mindset
  • Willing to work onsite and on a graveyard shift

Preferred Skills (Not Required):

  • Knowledge of VoIP systems
  • Experience with cybersecurity best practices
  • Certifications (CompTIA A+, Network+, Microsoft, etc.)

Please fill out this application form for faster recruitment process: https://forms.clickup.com/f/86ut3-1405/DSMAELL9HZKFN3X9P8

Job Types: Full-time, Permanent

Pay: Php45,000.00 - Php50,000.00 per month

Benefits:

  • Company Christmas gift
  • Free parking
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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