IT jobs in Calabarzon

I. Job Summary

Responsible for maintaining, monitoring, and supporting the Company's computer systems, hardware, software, network infrastructure, and other IT-related equipment to ensure efficient, secure, and uninterrupted business operations.

II. Duties and Responsibilities

• Provide technical assistance to employees regarding computer hardware, software, printers, email, and other IT-related concerns.
• Diagnose, troubleshoot, and resolve IT problems and system errors.
• Install, configure, and maintain computers, laptops, printers, and other IT equipment.
• Assist in maintaining the Company's computer networks, internet connectivity, servers, and other IT infrastructure.
• Monitor network performance and report connectivity issues or system interruptions.
• Assist in managing user accounts, access permissions, and system configurations.
• Perform routine maintenance, updates, and upgrades of IT equipment and software.
• Monitor the condition of IT assets and coordinate repairs or replacements when necessary.
• Maintain an inventory of computer equipment, software licenses, and other IT resources.
• Implement and observe IT security policies, including antivirus protection, password management, and access control.
• Assist in performing regular data backups and recovery procedures.
• Maintain the confidentiality and security of company information and electronic records.
• Maintain records of IT equipment, software installations, maintenance activities, and technical support requests.
• Prepare reports on system issues, equipment status, repairs, and other IT-related activities.
• Update IT documentation and user guides as necessary.
• Assist employees in using company systems, applications, and other authorized software.
• Coordinate with software providers, internet service providers, and external IT service contractors when necessary.
• Support the implementation, testing, and improvement of IT systems and processes.
• Ensure compliance with company IT policies, data protection requirements, and information security procedures.
• Promote the proper use and care of company-issued IT equipment and resources.
• Perform other IT-related duties as may be assigned by the immediate supervisor or management.

III. Qualifications

• Graduate of Information Technology, Computer Science, Computer Engineering, or a related field.
• Knowledge of computer hardware, software installation, troubleshooting, and basic network administration.
• Familiarity with Windows operating systems, Microsoft Office applications, printers, and common IT tools.
• Good analytical, problem-solving, communication, and organizational skills.
• Ability to work independently and collaboratively with different departments.
• Relevant work experience in IT support or system administration is an advantage.

IV. Key Competencies

• Technical troubleshooting and problem-solving
• Attention to detail
• Customer service and employee support
• Time management and prioritization
• Confidentiality and information security awareness
• Teamwork and effective communication

Pay: From Php30,000.00 per month

Work Location: In person