IT Managers Inc Manager, Ktv Bar jobs in Ortigas

IT Manager

Department: Information Technology (IT)
Work Location: Julia Vargas, Pasig City
Work Schedule: Monday to Saturday, 8:00 AM–5:00 PM
Flexible Time-In: Between 8:00 AM and 10:00 AM, subject to company policy

JOB SUMMARY

The IT Manager is responsible for overseeing the company's overall IT operations, infrastructure, systems administration, technical support, and network management. This role leads the Systems, Technical Support, and Network teams to ensure the reliability, security, and efficiency of IT services across multiple sites.

The position drives IT strategy, infrastructure improvements, cybersecurity initiatives, resource management, and technology projects aligned with business objectives. The IT Manager also collaborates with internal stakeholders and external service providers to ensure effective IT service delivery, operational continuity, and compliance with company policies and standards.

KEY RESPONSIBILITIES

• IT Operations and Leadership
• Lead and manage the Systems, Technical Support, and Network teams, ensuring effective service delivery and operational efficiency.
• Establish team objectives, performance standards, priorities, and service-level expectations.
• Monitor team performance, workload distribution, and resolution of technical issues.
• Provide leadership, coaching, and development opportunities to IT personnel.
• IT Infrastructure and Systems Management
• Oversee the installation, configuration, maintenance, and optimization of IT systems, servers, networks, and related infrastructure.
• Ensure the availability, reliability, scalability, and performance of IT systems and network infrastructure across multiple sites.
• Establish and maintain procedures for system monitoring, backup, recovery, and disaster preparedness.
• Identify infrastructure risks and recommend improvements to support business continuity.
• Technical Support and Service Delivery
• Oversee IT support operations, ensuring timely resolution of technical concerns, service requests, and escalated incidents.
• Implement service management processes and performance monitoring to improve user experience and service quality.
• Ensure effective coordination between technical support, systems administration, and network operations.
• IT Security and Risk Management
• Develop, implement, and enforce IT security policies, access controls, and operational procedures.
• Oversee network security, system protection, data backup, and recovery measures.
• Identify and address IT-related risks, vulnerabilities, and potential service disruptions.
• Ensure compliance with applicable company policies, security standards, and data protection requirements.
• IT Strategy and Project Management
• Develop and implement IT plans, infrastructure roadmaps, and technology improvement initiatives aligned with business needs.
• Lead IT projects, including system upgrades, infrastructure expansion, technology deployment, and process automation.
• Evaluate emerging technologies and recommend solutions that improve efficiency, security, and cost-effectiveness.
• Manage project timelines, resources, deliverables, and implementation risks.
• IT Asset, Budget, and Vendor Management
• Oversee IT asset inventory, procurement planning, equipment allocation, lifecycle management, and disposal.
• Prepare and manage IT budgets, monitor expenditures, and identify opportunities for cost optimization.
• Manage relationships with external IT vendors, service providers, and technology partners.
• Evaluate vendor performance, service agreements, and technical solutions to ensure value and reliability.
• Stakeholder Management and Governance
• Collaborate with management and department heads to identify technology requirements and address operational challenges.
• Provide updates and recommendations to senior management regarding IT performance, risks, projects, and resource requirements.
• Establish and maintain IT policies, procedures, documentation, and operational standards.
• Ensure consistent IT service delivery and governance across company locations.

ORGANIZATIONAL SCOPE

• Reports directly to senior management or the designated department head.
• Leads and oversees the Systems, Technical Support, and Network functions.
• Has overall accountability for IT operations, infrastructure, service delivery, and security.
• Supports business operations across multiple sites.
• Oversees IT resources, projects, budgets, vendors, and compliance with established policies and standards.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• At least 5 years of relevant IT experience, preferably with 2–3 years in an IT management or senior IT leadership role.
• Proven experience managing IT infrastructure, systems administration, technical support, and network operations.
• Demonstrated ability to lead technical teams, manage IT projects, and oversee multiple IT functions.
• Strong knowledge of IT security, system reliability, backup and recovery, and business continuity practices.
• Experience in IT budgeting, asset management, vendor coordination, and technology procurement.
• Familiarity with IT governance, security standards, and data privacy requirements.
• Experience supporting multiple office locations or business sites is an advantage.

CORE COMPETENCIES

• IT leadership and strategic planning
• Team management, coaching, and performance oversight
• IT infrastructure and network management
• Systems administration and technical operations
• Cybersecurity, risk management, and business continuity
• IT project planning and execution
• Budgeting, resource allocation, and cost control
• Vendor and stakeholder management
• Analytical thinking, troubleshooting, and decision-making
• Strong communication and presentation skills
• Ability to manage competing priorities in a fast-paced environment
• Proactive, service-oriented, and results-driven mindset

Job Types: Full-time, Permanent

Pay: Php80,000.00 - Php120,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flextime
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Pasig: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How soon can you start?
• What is your expected salary?
• How many years of experience do you have in managing IT infrastructure, systems administration, technical support, and network operations?
• Are you willing to work Mondays to Saturdays in Pasig City, with flexible time-in between 8am to 10am?

Education:

• Bachelor's (Preferred)

Experience:

• IT Security and Risk Management: 5 years (Preferred)
• IT Strategy and Project Management: 4 years (Preferred)
• IT Asset, Budget, and Vendor Management: 4 years (Preferred)
• IT Infrastructure and Systems Management: 5 years (Preferred)
• IT Operations and Leadership: 4 years (Preferred)

Work Location: In person