Hotel jobs in Pampanga
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- SWISSOTELClark Freeport Zone
- This position is responsible for delivering warm, efficient, and personalized service.
- Throughout the guest journey—arrival, stay, and departure—ensuring…
View similar jobs with this employerClark Marriott HotelClark Freeport Zone- Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
- Manages all day-to-day operations.
- Royce Hotel and CasinoClark Freeport Zone
- The Cashier responsible for accurately and efficiently processing payments for food and beverage orders served by our staff, issuing receipts, and ensuring a…
- View all Royce Hotel and Casino jobs - Clark Freeport Zone jobs
- Salary Search: Cashier salaries in Clark Freeport Zone
- The Mansion Boutique HotelClark Freeport Zone
- Respond to guest requests for additional amenities, service calls, or information about hotel facilities.
- Greet guests arriving at the pool, beach, fitness…
- The Mansion Boutique HotelClark Freeport Zone
- Respond to guest requests for additional amenities, service calls, or information about hotel facilities.
- Greet guests arriving at the pool, beach, fitness…
View similar jobs with this employerClark Marriott HotelClark Freeport Zone- Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift,…
View similar jobs with this employerRoyce Hotel and CasinoClark Freeport Zone- Performing in-person and phone interviews with candidates.
- Performs reference and background checks.
- Prepares NPA, contract, job offer and non-disclosure…
View similar jobs with this employerRoyce Hotel and CasinoClark Freeport Zone- In-charge of receipt and withdrawal of supplies and materials in the storeroom.
- Ensures uninterrupted supply of materials and supplies needed in the operation…
- View all Royce Hotel and Casino jobs - Clark Freeport Zone jobs
- Salary Search: Storekeeper salaries in Clark Freeport Zone
- Maganda Hotel - Angeles (Pampang)Angeles
- This also includes active listening to understand and address people's needs effectively.
- Professional appearance and a calm demeanor are also vital.
- View all Maganda Hotel - Angeles (Pampang) jobs - Angeles jobs
- Salary Search: Front Desk Receptionist salaries in Angeles
- KMC Mag GroupClark Freeport Zone
- Hours: Full-time, 9 hours per day.
- Deliver excellent customer service and maintain professional conduct when dealing with clients, vendors, and guests.
- Royce Hotel and CasinoClark Freeport Zone
- The Driver provides hotel guests and employees on official business with comfortable and timely transportation to their destination through safe driving…
View similar jobs with this employerClark Marriott HotelClark Freeport Zone- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Complete cashier and closing reports.
- View all Clark Marriott Hotel jobs - Clark Freeport Zone jobs
- Salary Search: Duty Manager salaries in Clark Freeport Zone
- See popular questions & answers about Clark Marriott Hotel
View similar jobs with this employerClark Marriott HotelClark Freeport Zone- Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.
- Royce Hotel and CasinoClark Freeport Zone
- The Housekeeping Admin Supervisor supports the Housekeeping Management and staff in maintaining clean, orderly and sanitized hotel rooms, public areas and…
View similar jobs with this employerClark Marriott HotelClark Freeport Zone- Responsible for soliciting and managing of reservations sales-related opportunities.
- Manages and provides training and work assignments to Reservations Sales…
- View all Clark Marriott Hotel jobs - Clark Freeport Zone jobs
- Salary Search: Reservations Manager salaries in Clark Freeport Zone
- See popular questions & answers about Clark Marriott Hotel
- The Mansion Boutique HotelClark Freeport Zone
- She/he will be able to handle any guest concerns and requests including and will also be able to step in at the front desk and during events.
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Job Post Details
Guest Services Agent
Job details
Pay information not provided
Full-time
Clark Freeport Zone
Full job description
Company Description
Job Description
Qualifications
Additional Information
From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.
Job Description
This position is responsible for delivering warm, efficient, and personalized service
throughout the guest journey—arrival, stay, and departure—ensuring accuracy in Front
Office procedures and upholding Swissôtel and Accor service standards. The Guest Services
Agent supports daily Front Office operations, contributes to guest satisfaction, and maintains
effective communication with other departments.
Qualifications
Knowledge and Experience
- College diploma or equivalent qualification.
- Additional certification(s) in Tourism Management an advantage.
- Minimum 1–2 years of similar Front Office experience.
- Strong English communication skills; additional languages an advantage.
- Working knowledge of MS Office applications and basic Opera PMS proficiency.
- High level of professionalism and guest‑facing confidence.
Competencies
- Strong interpersonal and guest‑engagement skills.
- Service‑oriented with attention to detail and initiative.
- Able to work well under pressure.
- Team player and contributor to a positive work environment.
- Calm, courteous, and guest‑focused at all times.
- Culturally aware and adaptable.
- Demonstrates Accor capability framework:
- o I act with an open mindset.
- o I actively support a good team spirit.
- o I actively contribute to a positive guest experience.
- o I consistently deliver excellence
Additional Information
What is in it for you;
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Competitive compensation package
- Company discounts in room rates and F&B outlets
- Free meal, free shuttle, free uniform
- Life and accident insurance and HMO benefit
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