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    • Preferrably, but not necessary, has hotel-related work experience.
    • Handle reservation emails and guest inquiries regarding room rates, hotel facilities, and…
    • View all DoubleDragon jobs - Pasay jobs - Office Assistant jobs in Pasay
    • Salary Search: Front Office Associate (Hotel101-Manila) salaries in Pasay
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    • 5.1.18 Exchange foreign currencies acceptable to the hotel for houseguest only.
    • 5.1.20 Handles check out of hotel guests regardless of its category.
    • Create an opportunity to upsell rooms, outlets and other hotel facilities.
    • Ensure a high level of liaison is maintained between Front Office and all other…
    • He/she will be required to achieve set objectives by management and work in close coordination with the team.
    • Ability to converse in other key foreign languages…
    • 5.2.2 Provides assistance concerning hotel facilities, functions, transportation and tours.
    • 5.1.7 Monitors and reports hotel services and property concerns to…
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    • He or she is responsible for performing check-in and check-out procedures, assigning rooms, handling reservations, and collaborating with hotel staff.
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    • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders.
    • Provide accurate information about hotel availability, rates,…
    • We are looking for an exceptional Host- Front Office who will provide fast, friendly and efficient service to the guest throughout all stages of their stay.
    • Customer Service: Answer guest inquiries regarding rates, packages, hotel amenities, and local attractions.
    • Create and maintain accurate records.
    • He/She performs cashiering and act as information center of the hotel.
    • The Front Office Agent performs check-in and check-out of guests; handles inquiries and…
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    • The Events Assistant provides administrative support to the Events Department, assists the Team on inquiries, planning, coordination, execution and operations…
    • Preferrably, but not necessary, has hotel-related work experience.
    • Handle reservation emails and guest inquiries regarding room rates, hotel facilities, and…
    • Upselling hotel services and amenities to guests.
    • Providing information about hotel amenities, local attractions, and restaurants.
    • Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer…
    • The waiter staff for the day should decide in what order tables will be served.
    • 1.1.7 Wipes down tables, unless doing so will interfere with the after- dinner…

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Job Post Details

Front Office Associate (Hotel101-Manila)
DoubleDragon
·
3.5
Pasay
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Pasay

Full job description

Full-Time

Pasay City

Application deadline: in 0 days


Front Office Associate (Hotel101-Manila)

QUALIFICATIONS:

  • Candidate must be a graduate of Hospitality Management or any related course

  • Preferrably, but not necessary, has hotel-related work experience

  • Candidate must be computer literate or knowledgeable in working with Microsoft Word, Microsoft Excel, etc.

  • Must be able to work on flexible schedule

  • Must be willing to be train and with positive attitude

  • Must be proactive, team player and fast learner

  • Has organization skills and detail-oriented

  • Can handle stressful situations

  • Must be effective in written and verbal communication


DUTIES AND RESPONSIBILITIES:

  • Responsible for check-in and check-out of the guests

  • Perform cashiering tasks

  • Answer telephone calls internal and external calls with a courteous and professional manner

  • Handle reservation emails and guest inquiries regarding room rates, hotel facilities, and general information accurately and in timely manner

  • Sending night audit reports to all concerned departments

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