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Hotel Tourism Management jobs in Makati

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    • Completed a hotel internship or relevant hospitality training.
    • Ensures the delivery of exceptional service, providing friendly, discreet, and unobtrusive…
    • View all The Hongkong and Shanghai Hotels, Limited jobs - Makati jobs
    • Salary Search: Management Trainee salaries in Makati
    • Graduate of Bachelor's Degree in Tourism Management, Travel Management, and/or any related programs.
    • Relevant industry experience is an advantage but not…
    • You’ll participate in management meetings and collaborate with Voyage participants worldwide.
    • You’ll be fully immersed in the day-to-day operations of a hotel.
    • Handles client communications professionally by responding to inquiries, addressing concerns, and managing telephone and email correspondence with exceptional…
    • Minimum of one (1) year events management experience in a five-star hotel.
    • He/she coordinates client requirements with the operations departments of the hotels…
    • Strong organizational and project management skills.
    • Conduct site inspections and client meetings to promote the hotel’s meeting facilities.
    • Excellent organizational and time management abilities.
    • At least 3 years of experience in event planning or hospitality logistics experience in a hotel catering…
    • Previous experience in the travel, tourism, hospitality, or airline industry is required.
    • Must have a minimum of 2 years of experience in a travel,…
    • He/She performs cashiering and act as information center of the hotel.
    • The Front Office Agent performs check-in and check-out of guests; handles inquiries and…
    • Strong negotiation and vendor management skills.
    • Excellent customer service and stakeholder management skills.
    • Travel Manager – Corporate In-Plant Program.
    • At least 1 year experience in events management.
    • Bachelor's degree in Hotel and Restaurant management or Tourism.
    • Willing to work flexible hours.
  • View similar jobs with this employer
    • Customer Service: Answer guest inquiries regarding rates, packages, hotel amenities, and local attractions.
    • Create and maintain accurate records.
    • Experience in events management or has knowledge in events management is an added advantage.
    • Excellent time management & social skills.
    • Generate operational reports for management as needed.
    • Assist Operations Manager in supervising daily operations of organization.
    • We are currently looking for qualified applicants for the position of PROGRAM COORDINATOR (TOURISM MANAGEMENT).
    • Scanned copy of Diploma and TOR.
Management Trainee
The Hongkong and Shanghai Hotels, Limited
Makati
Apply on company site

Full job description

We are seeking a customer-focused professional with strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. The ideal candidate will be able to lead and develop a team, maintain high service standards, and contribute to operational excellence and efficiency.

Key accountabilities


  • Ensures the delivery of exceptional service, providing friendly, discreet, and unobtrusive assistance in all interactions with guests and internal customers.
  • Handles or escalates guest and internal concerns, complaints, and inquiries to the appropriate supervisor or manager in a courteous and efficient manner, ensuring timely and satisfactory resolution.
  • Understands and consistently follows standard operating procedures, including pre-service and post-service requirements.
  • Maintains a clear understanding of service offerings, including processes, standards, and proper execution.
  • Consistently seeks to exceed expectations by delivering service aligned with organizational service principles, proactively anticipating needs and identifying opportunities for improvement.

General Requirements


  • College graduate with a degree in Hospitality Management or a related field.
  • Open to local candidates who are legally authorized to work in the Philippines.
  • Completed a hotel internship or relevant hospitality training.
  • Strong communication and interpersonal skills, with the ability to thrive in a fast-paced environment and manage multiple tasks.
  • Knowledgeable in hotel service standards, policies, and procedures.

We are delighted to receive your resume for further consideration. We anticipate a large number of applications and will communicate directly with suitable qualified applicants.


The Peninsula Manila

Located in Makati City's bustling business district, The Peninsula Manila has epitomised luxury and sophistication in the Philippines for over 40 years. Known as the 'Jewel in the Capital’s Crown,' it offers elegant rooms, renowned Filipino hospitality, and a stunning lobby. The hotel features award-winning dining, a top-rated bar, a fitness center, and a retail arcade. Recognised as "The Best Business Hotel in Manila" by readers of Business Traveller Asia-Pacific, “The Best Premium Hotel in the Philippines” by Trip.com. It also holds a spot in the Michelin Guide 2024.

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