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Job Post Details
Hotel Reservation Representative - Open to Fresh Graduates l Full-Time Employment
Hotel Reservation Representative - Open to Fresh Graduates l Full-Time Employment
Job details
Full job description
START YOUR CAREER WITH US
Looking for your first job or your next career opportunity in the hospitality and travel industry? We welcome High School Graduates, Senior High School Graduates, College Level, and College Graduates — whether you're a fresh applicant or an experienced BPO or customer service professional.
No BPO experience? No problem. Paid training is provided from Day 1.Already experienced? Great. Bring your skills and grow with us.
COMPENSATION & BENEFITS
- Performance-based incentives
- Paid training from Day 1
- Career growth and promotion opportunities
- Supportive and collaborative work environment
- Government-mandated benefits
- 13th Month Pay
Compensation, incentives, and additional benefits may vary depending on the assigned account, client program, qualifications, and final employment offer.
WHAT YOU'LL DO
- Assist customers with hotel bookings, room reservations, changes, and cancellations
- Handle accommodation inquiries through phone, chat, or email
- Provide accurate information on room rates, hotel policies, amenities, and availability
- Process reservations accurately and efficiently
- Resolve customer concerns professionally
- Document customer interactions, requests, and resolutions
- Escalate complex reservation concerns when necessary
- Meet quality, productivity, and customer satisfaction standards
QUALIFICATIONS
- High School Graduate or above
- With or without BPO/customer service experience
- Good English communication skills
- Strong customer service and problem-solving skills
- Good attention to detail and organizational skills
- Basic computer skills and ability to multitask
- Interest in hospitality or travel is an advantage
- Willing to work onsite in Davao City
- Willing to work on shifting schedules, including weekends and holidays
Fresh graduates and first-time job seekers are welcome to apply. Experienced BPO and customer service professionals are highly encouraged to apply as well.
WHY JOIN US?
Whether you're starting your first job, changing careers, exploring the hospitality industry, or continuing your BPO journey, there's an opportunity for you.
We provide paid training, coaching, and career development to help you build valuable customer service, communication, and reservation management skills.
Your experience matters. Your potential matters too.
WORK SETUP
Location: Davao CityWork Arrangement: OnsiteEmployment: Full-TimeSchedule: ShiftingTraining: Paid training from Day 1Experience: With or without experience
ABOUT CALDWELL COMMUNICATIONS
Caldwell Communications connects talented individuals with rewarding opportunities in the BPO industry. We support our employees through training, professional development, and opportunities for long-term career growth.
APPLY TODAY
Your next career opportunity could start here.
Whether you're a High School Graduate looking for your first job, a fresh graduate starting your career, or an experienced BPO or customer service professional looking for your next opportunity, you're welcome to apply.
With or without experience, we give you the opportunity to learn, grow, and build a rewarding career in customer service and hospitality.
Apply now and take the next step toward your career with Caldwell Communications.
Pay: Up to Php30,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person