Hotel Restaurant Administration jobs in Manila

The Hotel Administrative Associate is responsible for providing administrative and operational support to the Hotel Manager by assisting in organizing, monitoring, and coordinating hotel operations. The role ensures that administrative processes, reports, records, and communications are properly maintained while supporting daily hotel operations and departmental coordination.

Primary Duties and Responsibilities

ADMINISTRATIVE SUPPORT

• Assist the Hotel Manager in daily administrative and operational tasks.
• Coordinate with hotel departments regarding operational concerns and management instructions.
• Prepare reports, correspondence, meeting minutes, and other administrative documents.
• Monitor assigned tasks and provide updates to the Hotel Manager.
• Assist during meetings by preparing documents, taking minutes, and following up on action items.

BUSINESS PROCESS SUPPORT

• Assist in updating administrative procedures, forms, and templates.
• Support the implementation of operational processes and documentation.
• Help maintain organized Google Drive folders and operational records.
• Coordinate with departments to ensure proper documentation and report filing.

ONBOARDING SUPPORT

• Assist HR in onboarding newly hired hotel employees.
• Prepare onboarding documents and orientation materials.
• Coordinate Google Drive, email, and other access requests for new employees.
• Maintain onboarding records and employee documentation.

SYSTEM ADMINISTRATION

• Coordinate requests for employee system and email access.
• Maintain records of issued accounts and access permissions.
• Assist in monitoring user access and system documentation.

DOCUMENT CONTROL & DATA SECURITY

• Maintain organized digital and physical filing systems.
• Ensure documents are properly filed and updated.
• Assist in securing confidential hotel records and company documents.
• Conduct regular checks to ensure shared folders remain organized and accessible only to authorized personnel.
• Maintain inventory and safekeeping records of important company documents.

COMPLIANCE & REPORTING

• Monitor the timely submission of departmental reports.
• Check reports for completeness before submission to the Hotel Manager.
• Maintain report trackers and filing logs.
• Assist in preparing weekly administrative reports.
• Ensure administrative documents comply with company procedures.

COORDINATION & COMMUNICATION

• Coordinate with hotel departments regarding administrative requirements.
• Respond to internal administrative inquiries and coordinate with the appropriate department.
• Escalate unresolved concerns to the Hotel Manager.
• Maintain professional communication with employees, suppliers, and guests.

OTHER DUTIES

• Perform other administrative and operational tasks assigned by the Hotel Manager.

Qualifications

• Bachelor's Degree in Hospitality Management, Tourism Management, Business Administration, Office Administration, or any related course.
• Fresh graduates are welcome to apply.
• Experience in hotel administration or office administration is an advantage.
• Proficient in Microsoft Office and Google Workspace.
• Excellent organizational and documentation skills.
• Strong communication and interpersonal skills.
• Detail-oriented with the ability to maintain confidentiality.
• Able to work in a fast-paced hospitality environment.

Pay: Php22,000.00 - Php24,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Free parking
• Opportunities for promotion
• Paid training
• Pay raise

Work Location: In person