Hotel Restaurant Administration jobs in Manila

Job Summary

We are seeking a highly motivated and customer-focused Assistant Food & Beverage Manager to support the daily operations of our restaurant and ensure excellent guest satisfaction. The successful candidate will assist in managing restaurant operations, supervising staff, maintaining service standards, controlling costs, and achieving sales and profitability targets.

Key Responsibilities

• Assist the F&B Manager in overseeing the daily operations of the restaurant.
• Ensure exceptional customer service and promptly resolve guest concerns.
• Supervise and lead front-of-house and back-of-house teams to maintain high service standards.
• Monitor employee performance and provide coaching, training, and performance feedback.
• Ensure compliance with company policies, food safety, sanitation, and occupational health and safety standards.
• Monitor inventory levels and coordinate purchasing to minimize waste and shortages.
• Assist in preparing staff schedules and managing manpower requirements.
• Monitor sales performance, labor costs, and operating expenses.
• Conduct regular inspections to ensure cleanliness, food quality, and service excellence.
• Assist in implementing marketing and promotional activities to increase sales.
• Prepare operational reports and submit recommendations for process improvements.
• Perform other duties assigned by Management.

Qualifications

• Bachelor's Degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, or a related field.
• Minimum of 3–5 years of experience in Food & Beverage operations, with at least 2 years in a supervisory or leadership role.
• Strong leadership, people management, and coaching skills.
• Excellent customer service and problem-solving abilities.
• Knowledge of restaurant operations, inventory management, food safety, and sanitation standards.
• Experience in scheduling, labor cost management, and operational reporting.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and restaurant POS systems.
• Willing to work on shifting schedules, weekends, and holidays.
• Can work under pressure in a fast-paced environment.

Preferred Qualifications

• Experience in casual dining
• Knowledge of cost control, budgeting, and financial reporting.
• Experience handling employee disciplinary concerns and performance management.

Skills & Competencies

• Leadership and Team Management
• Customer Service Excellence
• Operations Management
• Inventory Control
• Cost and Profitability Management
• Decision-Making
• Time Management
• Conflict Resolution
• Communication Skills
• Attention to Detail
• Adaptability

Benefits

• Competitive salary
• Government-mandated benefits
• HMO (upon regularization, if applicable)
• Service Incentives
• Opportunities for career growth and development
• Employee discounts
• Training and development programs

Pay: Php35,000.00 - Php40,000.00 per hour

Benefits:

• Additional leave
• Health insurance
• Paid training
• Pay raise
• Staff meals provided

Work Location: In person