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    • Knowledge of hotel property management systems (PMS) and Microsoft Office applications.
    • Oversee the daily operations of the hotel and ensure smooth coordination…
    • View all Princesa Garden Island Resort and Spa jobs - Puerto Princesa jobs - Duty Manager jobs in Puerto Princesa
    • Salary Search: Hotel Duty Manager salaries in Puerto Princesa
    • Knowledge of hotel operations is an advantage.
    • At least 2 years of supervisory or managerial experience in a hotel, resort, restaurant, or other hospitality-…
    • Oversees the overall operations of the hotel and provides effective leadership to hotel members.
    • Manages profitability of the hotel; ensures revenue and guest…
    • Oversees the overall operations of the hotel and provides effective leadership to hotel members.
    • Manages profitability of the hotel; ensures revenue and guest…
    • Effectively lead the restaurant during the shift to ensure that excellent restaurant operations are consistently achieved.
    • At least 5 years of progressive experience in food and beverage operations, including 2–3 years in a managerial role within a hotel, resort, or full-service…
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    • Leads the store front liners in delivering high standard quality product and excellent customer service to ensure maximum customer satisfaction.
    • Experience: 3–5+ years of progressive management experience in hotel operations, with direct oversight of Food & Beverage (F&B) / restaurant operations.
  • View similar jobs with this employer
    • Shift manager: 1 year (Preferred).
    • Effectively implements local restaurant marketing programs to drive trials and create repeat business.
  • View similar jobs with this employer
    • Effectively implements local restaurant marketing programs to drive trials and create repeat business.
    • Maintains the cleanliness and organization of the…
    • Proficiency in hotel property management systems (PMS) and Microsoft Office applications.
    • At least 5–10 years of progressive management experience in hotel or…
    • At least 3–5 years of managerial experience in kitchen operations, preferably in a resort, hotel, or restaurant.
    • Candidate must possess a Bachelor’s degree in Food and Beverage Services Management, Hospitality/Tourism/Hotel Management,Business Studies/ Administration/…
    • Candidate must possess a Bachelor’s degree in Food and Beverage Services Management, Hospitality/Tourism/Hotel Management,Business Studies/ Administration/…
    • Effectively implements local restaurant marketing programs to drive trials and create repeat business.
    • Maintains the cleanliness and organization of the…

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Job Post Details

Hotel Duty Manager - job post

Princesa Garden Island Resort and Spa
Puerto Princesa 5300 04B
PHP 30,000 - PHP 45,000 a month

Job details

Pay

  • PHP 30,000 - PHP 45,000 a month

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Flextime

Location

Puerto Princesa 5300 04B

Full job description

Job Summary

We are seeking a highly motivated and service-oriented Hotel Duty Manager to oversee the hotel's daily operations and ensure every guest enjoys an exceptional experience. As the Manager-on-Duty, you will coordinate with all departments, resolve guest concerns, supervise hotel operations, and ensure the highest standards of hospitality, safety, and service excellence are consistently maintained. If you are a hands-on leader with excellent problem-solving skills and a passion for delivering outstanding guest service, we invite you to join our dynamic hospitality team.

Key Responsibilities

  • Oversee the daily operations of the hotel and ensure smooth coordination among all departments.
  • Serve as the Manager-on-Duty and provide leadership during assigned shifts.
  • Ensure exceptional guest service by addressing guest inquiries, requests, and complaints promptly and professionally.
  • Monitor Front Office operations, guest arrivals and departures, and overall guest satisfaction.
  • Conduct regular inspections of guest rooms, public areas, and hotel facilities to ensure cleanliness, safety, and quality standards are maintained.
  • Coordinate with Housekeeping, Engineering, Food & Beverage, Security, and other departments to resolve operational issues efficiently.
  • Handle emergency situations, incidents, and guest concerns in accordance with hotel policies and procedures.
  • Monitor staff performance and provide coaching and guidance to ensure service excellence.
  • Ensure compliance with company policies, operational procedures, and health and safety regulations.
  • Prepare daily operational reports and endorse important updates to management.

Qualifications

  • Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, or a related field.
  • At least 3–5 years of supervisory or managerial experience in hotel operations, preferably in the Front Office or Rooms Division.
  • Strong leadership, decision-making, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proven ability to remain calm and make sound decisions under pressure.
  • Knowledge of hotel property management systems (PMS) and Microsoft Office applications.
  • Flexible to work rotating shifts, weekends, holidays, and extended hours as required.
  • Customer-focused with a commitment to delivering exceptional guest experiences.

Pay: Php30,000.00 - Php45,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Employee discount
  • Flextime
  • Health insurance
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided
  • Transportation service provided

Work Location: In person

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