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Home Based, Call Center jobs in Batangas City

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    • Inbound calls to resolve customer queries or close leads/sales.
    • Outbound calls for surveys, lead generation, event invitations, and/or sales.
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    • Achieve assigned call targets, productivity goals, and service quality standards.
    • Support campaign and operational requirements based on business needs and…
    • Zendesk or CRM/VoIP knowledge is a plus.
    • Noise-canceling headset or headphones with a microphone.
    • Incentive Pay: Up to Php 115/hour (performance-based).
    • Managing incoming calls and customer service inquiries.
    • At least Senior High School or Graduate of any related college course.
    • Follow up to ensure resolutions.
    • Handle inbound calls to resolve inquiries or close leads/sales.
    • Make outbound calls for surveys, lead generation, event invitations, and/or sales.
    • Work from home set-up; 5-day work week.
    • Manage and resolve Helpdesk requests via JIRA Service Management or similar ticketing systems;
    • 1–2 years of experience in payroll, HR administration, or shared services environment is an advantage.
    • Bachelor’s degree in Business Administration, HR,…
    • Escalates issues to senior levels, based on complaints or concerns.
    • Assesses calls to provide service immediately, be transferred, or require follow-up for…
    • Conduct outbound calls to potential clients based on our dialer system.
    • Intel i5 CPU (or AMD equivalent) 2.0GHz Quad Core or better.
    • Unser Fokus liegt auf Premium-Dienstleistungen im Bereich staatliche Fördermittel, Energieberatung und Online-Marketing.
    • CALL CENTER AGENT (ON-SITE).
    • Salary package up to PHP 25,000.
    • Handle high-volume inbound and outbound customer interactions within an onsite operational…
    • Inbound calls to resolve customer queries or close lead/sales.
    • Outbound calls for surveys, lead generation, event invitation and/or sales.
    • 2 years or more teaching experience.
    • Weekly salary via G-Cash or Bank Transfer.
    • Available 6:00 PM to 12:00 AM (midnight).
    • Back up power and internet.
    • Experience in agency, outsourcing, or high-volume production environments.
    • We’re looking for a highly skilled Shopify & WordPress Developer who can execute…
    • Philippines-based Virtual Assistant with a minimum 2-year college degree and/or 3–8 years of relevant experience.
    • Potential for weekend shifts (Sat/Sun).

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Job Post Details

Call Center Agent (Hybrid/On-site) - Batangas City - job post

ConnectUs Marketing Solutions Inc.
3.7 out of 5 stars
Batangas City 4200 04A
From PHP 25,000 a month

Job details

Pay

  • From PHP 25,000 a month

Job type

  • Full-time

Location

Batangas City 4200 04A

Full job description

NOTE: ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies.

CALL CENTER AGENT (Onsite or Hybrid)
Salary package up to PHP 25,000

Job Description:
  • Outbound calls for surveys, lead generation, event invitations, and/or sales.
  • Inbound calls to resolve customer queries or close leads/sales.
  • Data entry to update customer relationship management (CRM) software.
  • Respond to emails.
  • Create reports using Microsoft Office and Google Drive.
  • Meet the service level agreements set forth.
  • Perform other duties as assigned.

Qualifications:
  • Must be willing to work on-site: Batangas City.
  • Excellent English communication skills.
  • Typing Speed: at least 40WPM.
  • Ability to work under pressure.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Customer orientation and the ability to adapt and respond to different types of personalities.

So, why join us:
  • Full-Time and Long-Term Employment.
  • Basic Salary + Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives.
  • Salary will be based on: Skills, Attitude, Performance, and Attendance.
  • Opportunity for regularization and promotion.
  • US and CA clients.
  • Shift: Graveyard Monday to Friday, and Saturday as needed
  • Scholarship program duration: 5 to 8 days.

WE LOOK FORWARD TO WORKING WITH YOU!

About ConnectUs Marketing Solutions Inc.:


WHO WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.

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