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Home Based, Back Office jobs in Iloilo City

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    • Inbound or Outbound : 3 years (Required).
    • CRM or Dialer: 3 years (Required).
    • We are currently seeking candidates with expertise in inbound and/or outbound roles…
    • Knowledge of Pipedrive or similar software is advantageous.
    • Familiarity with Pipedrive or similar CRM software is a plus.
    • Cold calling: 1 year (Required).
    • Act as a liaison between the customer and our back office for policy servicing and claims; submit required reports on time.
    • Bachelor's Degree in any course.
    • Design sourcing strategies: Find, engage and assess candidates utilizing different social media platforms, tools, and techniques.
    • AMD Ryzen 5 or 7 (2000 series or newer), or.
    • Windows 11 with an Intel i5 or i7 (8th generation or newer), or.
    • If you receive suspicious messages or requests, do…
    • After 3 months of training, to be deployed back in employee's residence or nearby cities, with the same schedule.
    • Home improvement, contractor, or local services vertical experience.
    • GA4 advanced setup, Conversion API, or server-side tracking exposure.
    • Financial support for quality home office and technology equipment.
    • Bachelor of Science in Accountancy or equivalent accounting qualification.
    • Responsible for TAGGING MATERIALS TO TECH via OWFM or any Globe system.
    • Responsible for RELEASING of MATERIALS.
    • Responsible for weekly SCANNING of NEW STOCKS.
    • Ensures that the monthly partners’ allocation is allocating the correct profit and loss based on the straight capital ratios or commitment ratios, whichever is…
    • Preferably residing in ILOILO CITY or CEBU CITY*.
    • CPA or other finance/compliance certifications (advantage but not required).
    • Part-time hours: 20-30 per week.
    • Ensures that the monthly partners’ allocation is allocating the correct profit and loss based on the straight capital ratios or commitment ratios, whichever is…
    • Bachelor’s degree in any field or has completed 2 years level in College without back subjects or incomplete units.
    • Comfortable working U.S. business hours (night shift, PH-based).
    • Bachelor’s degree in Accounting, Finance, or related discipline.
    • 02 WHAT YOU’LL OWN*.
    • Ability to support any volume-based customer facing or back-office requirement as needed by the business.
    • Bachelor’s degree in any field or has completed 2…

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Job Post Details

WFH Outbound Agent - job post

Titan Recruitment
4.5 out of 5 stars
Iloilo City•Remote
From PHP 18,000 a month

Job details

Pay

  • From PHP 18,000 a month

Job type

  • Full-time

Full job description

This is a 100% REMOTE, GY Shift, Outbound calling role

This is a role that offers a different approach compared to traditional BPO agent task, so please read the entire description carefully.

Role: Outbound Specialist, 100% WFH, Weekend Off

Job Type: Full 8hr shift, independent contractor (freelance)

TRAINING DATE: July 22 2026

Starting Salary: Php18,000 (Performance-based)

  • We are currently seeking candidates with expertise in inbound and/or outbound roles, specifically those with a background in CS, Tech Support, Telemarketing, Voice-Appointment Setting, or similar fields.
  • If you possess relevant experience, submit an updated copy of your resume along with a photo.

Goal:

  • Call every number provided and document the phone number type and outcome with 100% accuracy.
  • Candidates will be required to run the process and call at least 75 calls/hour
  • Follow step-by-step instructions for documenting the result of the call by following the process without making errors.
  • Follow a script to confirm information.
  • Complete other tasks as deemed appropriate by the manager.
  • Self-disciplined and able to manage own workload with minimal supervision
  • Meet and Exceed KPIs
  • Display proper phone etiquette at all times

WHAT WE’RE LOOKING FOR:

  • No prior issues of tardiness and absences
  • Strong communication skills
  • Open to work on a GY schedule (shifting schedules between 8PM & 8AM)
  • Familiarity with dialer call dispo codes is an advantage
  • Familiarity with dialers will be prioritized (Ex: Vicidial)
  • Must have a stable internet connection - At least 100 Mbps is required!
  • Backup internet is required! (pocket wifi, Home broadband prepaid wifi, NOT mobile data) - required
  • Must have a desktop/laptop with a working cam for virtual meetings and a computer headset (NOT MOBILE HEADSET) - required
  • Must have minimal to no power outage issues

Pay: From Php18,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • REMINDER: Attach a detailed copy of your resume with your photo and active mobile number

Education:

  • Bachelor's (Preferred)

Experience:

  • Inbound or Outbound : 3 years (Required)
  • CRM or Dialer: 3 years (Required)

Language:

  • English (Required)

Work Location: Remote

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