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    • The role may be extended or converted into a regular position depending on performance and business needs.
    • Comprehensive training and continuous support will be…
    • Our Pharmacy Assistant helps the Pharmacist in front operations (dispensing, selling, cashiering and customer service) and back operations functions (stock…
    • Graduate of any 4 year Computer related courses.
    • Ability to communicate effectively and keen to details.
    • Encodes orders provided by the Nurse on duty.
    • MUST HAVE AN OWNED MOTORCYCLE AND VALID DRIVER'S LICENSE.
    • At least High School Graduate.
    • With relevant experience as a Service Crew/Food Handler.
    • Respond to customer inquiries via email and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products, services,…
    • Driver’s License (Restriction 1/A).
    • Barangay Clearance or Police Clearance.
    • Verify the authenticity and completeness of submitted documents to ensure compliance…
    • Perform all check-in and check-out tasks.
    • Answering and screening calls, as well as scheduling appointments.
    • Welcome guest upon their arrival and assign room.
    • To help every Filipino family achieve financial security as we provide solutions to help customers live healthier, longer, and better lives.
    • We’re seeking a passionate Elementary School Teacher who can create engaging lessons, foster a supportive classroom environment, and help students reach their…
    • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products,…
    • The Property Management Assistant provides administrative and operational support to the Property Management Officer in ensuring the efficient management,…
    • The Warehouse Associate is responsible for managing the efficient handling of raw materials and finished goods at the toll mill for aqua feeds.
    • Generally focuses on managing and maintaining inventory records, ensuring accurate tracking of stock levels, and ensuring proper storage and distribution of…
    • Reports To:* Front Office Supervisor / Hotel Manager.
    • The Front Desk Officer is responsible for providing exceptional customer service to guests by ensuring a…
    • Supervises operations of the assigned branch through Sales Achievements, Customer Experience, People Development and Process Improvement.

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Job Post Details

WFH Customer Support (Up to 56K + 13th Month) - job post

LawnStarter
4.5 out of 5 stars
Calabarzon•Remote
PHP 458,000 - PHP 779,000 a year

Job details

Pay

  • PHP 458,000 - PHP 779,000 a year

Job type

  • Full-time

Full job description

This is a fixed-term employment contract from July to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided. Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do
  • Handle inbound calls, callback queues, chats, and email support.
  • Manage 300+ weekly contacts (customer + provider support).
  • Assist with app navigation, payments, scheduling, and service issues.
  • Deliver high-quality service, meet performance expectations, and maintain policy compliance.
  • Ensure strong communication, de-escalation, and issue resolution.

Work Schedule

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

  • Schedules may rotate and will fall within the company’s hours of operation.
  • Shift changes may be made depending on business requirements, with 1–2 weeks’ advance notice.
  • The role may be placed under a Compressed Workweek (CWW) or rotating schedule in accordance with DOLE rules.
  • Standard hours may exceed eight (8) hours/day when under an approved CWW without counting as overtime.
    • Overtime, holiday pay, and rest-day premiums will follow Articles 87–90 of the Labor Code.


Requirements


What We’re Looking For

  • Strong empathy and active listening
  • Skilled in de-escalation and rapport building
  • Problem-solving ability using available tools
  • Reliable, adaptable, and consistent with schedules
  • Receptive to feedback and coaching

Qualifications

  • High school graduate; some college preferred
  • Excellent English communication
  • Minimum 1 year of BPO support experience for U.S. customers
  • Zendesk or CRM/VoIP knowledge is a plus
  • Comfortable with Google Suite

Technical Requirements

  • Desktop/laptop with camera (Core i5, 8GB RAM minimum), dual monitors, noise-canceling headset
  • Stable Ethernet connection (50mbps for download and 25mbps for upload)
  • Backup internet connection with the same speed requirement (e.g. mobile data or secondary ISP)
  • Backup power source (e.g. UPS or generator) in case of power interruptions
  • Noise-canceling headset or headphones with a microphone
  • A quiet, dedicated workspace free from distractions


Benefits
  • Base Salary: Php 38,200/month
  • Incentive Pay: Up to Php 115/hour (performance-based)
  • Statutory benefits (SSS, PhilHealth, Pag-IBIG, 13th month pay, taxes)
  • DOLE-mandated holiday pay and night differential
  • Work in the comfort of your own home
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