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    • No BPO or chat support experience required* — related experience is a plus.
    • Respond to customer inquiries via live chat.
    • Meet response time and CSAT targets.
    • View all Sapient Solutions jobs - Cagayan de Oro jobs
    • Salary Search: Non-Voice Chat Support - 1 Day Process | Paid Training salaries
    • No BPO or chat support experience required* — related experience is a plus.
    • Respond to customer inquiries via live chat.
    • Meet response time and CSAT targets.
    • Competitive salary & work benefit packages.
    • The Teller is responsible for fast and accurate processing of over the counter customer transactions such as checks,…
    • No BPO or chat support experience required* — related experience is a plus.
    • Respond to customer inquiries via live chat.
    • Meet response time and CSAT targets.
    • The Production Encoder is responsible for encoding and recording of all production- or logistics-related transaction in the database to ensure accurate…
    • The primary role is to welcome and attend to the needs of employees and HCPH guests in their use of the office facilities and to help make their stay and use of…
    • Responsible for Telecom communication engineering construction company sourcing, certification.
    • Responsible for the engineering project delivery process of…
    • We are looking for a highly organized and dependable Office Staff / Administrative Staff to support daily office operations.
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    • willing to work in Ayala Centrio, CDO.
    • Earn up to 21k salary offer.
    • Job Types: Full-time, Permanent.
  • View similar jobs with this employer
    • Can work in CDO Site.
    • Job Types: Full-time, Permanent.
    • Read and process pick lists, invoices, or digital orders.
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    • With good communication and selling skills.
    • At least high school or grade 10 graduate.
    • Earn up to 20k per month.
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Job Post Details

Non-Voice Chat Support - 1 Day Process | Paid Training - job post

Sapient Solutions
4.0 out of 5 stars
Cagayan de Oro
PHP 23,500 - PHP 27,000 a month

Job details

Pay

  • PHP 23,500 - PHP 27,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

Cagayan de Oro

Full job description

Chat Support Representative

Metacom Careers is hiring a Chat Support Representative for a non-voice account. No BPO or chat support experience required — related experience is a plus.

Job Details

  • Position: Chat Support Representative
  • Account Type: Non-Voice
  • Work Setup: Onsite
  • Schedule: Shifting Schedule
  • Employment Type: Full-Time
  • Salary: Competitive Package (discussed upon application)
  • Education: High School Graduate / Senior High School Graduate

Responsibilities

  • Respond to customer inquiries via live chat
  • Handle multiple chat conversations at once
  • Provide product, service, and account information
  • Troubleshoot basic concerns and escalate complex tickets
  • Maintain accurate records in the ticketing system
  • Follow brand tone and communication guidelines
  • Meet response time and CSAT targets

Qualifications

  • High School Graduate (old curriculum) or Senior High School Graduate
  • No chat support or BPO experience needed — a plus if you have it
  • Strong written English and grammar
  • Good typing speed and accuracy
  • Able to multitask across chats
  • Willing to work onsite on a shifting schedule

Why Join Metacom Careers

  • No experience needed to start — full tool and process training provided
  • Great fit for strong writers who prefer not to take calls
  • Builds written communication and multitasking skills
  • Growth path to Senior Support, QA, or Team Lead

Apply Now — Start your Chat Support Representative career with Metacom Careers today.

Pay: Php23,500.00 - Php27,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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