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Restaurant and Events Sales Officer - job post

Kusina Pandemia
San Pedro
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Job type

  • Full-time

Shift and schedule

  • 8 hour shift

Location

San Pedro

Full job description

Casa Luisa, located in a heritage house in Laguna, offers a magical and nostalgic dining experience and a venue for intimate parties and celebrations. The venue serves a thoughtfully curated menu highlighting natural, seasonal, and locally sourced ingredients.

As a Restaurant and Events Sales Officer you'll handle the management of restaurant reservations, promote events, build client relationships, and ensure successful event execution, all while contributing to revenue generation and guest satisfaction. Here's a more detailed breakdown of the role:Responsibilities:

Reservation Management:

  • Handle incoming reservation inquiries via phone, email, or online channels.
  • Provide information about restaurant availability, menus, pricing, and special events.
  • Assist guests in making and modifying reservations.
  • Maintain accurate reservation records and communicate details to the restaurant team.

Event Sales & Promotion:

  • Promote and sell private dining events, catering services, and other special events.
  • Generate leads and build relationships with potential clients, including event planners, corporations, and community organizations.
  • Develop and implement event sales strategies to achieve revenue targets.
  • Conduct site inspections and presentations to potential clients.
  • Negotiate contracts and finalize event details.

Event Coordination:

  • Serve as the primary point of contact for event clients.
  • Coordinate with the restaurant team to ensure smooth event execution, including menu planning, staffing, and logistics.
  • Manage event budgets and track expenses.
  • Maintain Banquet Event Order (BEO) paperwork and ensure accurate communication of event details.

Customer Service:

  • Provide exceptional customer service to all guests and clients.
  • Address guest inquiries and resolve issues promptly and effectively.
  • Maintain a positive and professional demeanor at all times.
  • Other:
  • Maintain knowledge of restaurant menus, offerings, and events.
  • Stay updated on industry trends and best practices.
  • Contribute to a positive and collaborative work environment.

This position will be in charge of managing the work of 2 sales officers and their ability to perform their tasks.

Job Type: Full-time

Benefits:

  • Employee discount
  • Free parking
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Schedule:

  • 8 hour shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Tips

Work Location: In person

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