Hiring Restaurant Service Charge jobs in Marikina

Job description

Job Summary: Store Partners (FOH) are responsible for providing exceptional customer service by performing various tasks such as order taking, serving, cashiering, and bussing. They ensure a positive dining experience for guests by maintaining a clean and organized environment, accurately processing transactions, and delivering food and beverages efficiently.

Key Responsibilities:

Order Taking:

• Greet guests warmly and present menus.
• Take food and beverage orders accurately and enter them into the POS system.
• Answer questions about the menu and provide recommendations.
• Communicate special dietary needs and preferences to the kitchen.

Serving:

• Serve food and beverages to guests promptly and courteously.
• Ensure orders are delivered accurately and attractively presented.
• Refill beverages and attend to guest needs throughout the meal.
• Clear tables and reset them for the next guests.

Cashiering:

• Process guest payments accurately using the POS system.
• Handle cash, credit card, and other forms of payment securely.
• Provide guests with accurate bills and return change as needed.
• Maintain a balanced cash drawer and report any discrepancies.

Bussing:

• Clear tables of used dishes, glasses, and utensils promptly.
• Clean and sanitize tables, chairs, and other surfaces.
• Ensure that dining areas are tidy and organized.
• Assist with setting up tables for new guests.

Key Performance Indicators (KPIs):

• Customer satisfaction ratings.
• Accuracy and speed of order taking and serving.
• Cash handling accuracy and balanced cash drawer.
• Cleanliness and organization of dining areas.
• Adherence to health and safety standards.

Skills and Competencies Required:

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to handle cash and financial transactions accurately.
• Knowledge of health and safety regulations.
• Team player with a positive attitude.
• Ability to multitask and manage time effectively.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Forms and Documentation:

• Order Taking Form: To document guest orders accurately.
• Cash Handling Log: To record and balance cash transactions.
• Cleaning Checklist: To ensure dining areas are cleaned and sanitized regularly.

Job Type: Full-time

Pay: From Php645.00 per day

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Schedule:

• Holidays
• Monday to Friday
• Overtime
• Rotational shift
• Shift system
• Weekends

Supplemental Pay:

• 13th month salary
• Bonus pay
• Overtime pay
• Performance bonus
• Tips

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Senior High School (Preferred)

Experience:

• Front of House Staff: 1 year (Preferred)

Location:

• Taguig City (Preferred)

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php695.00 per day + SC

Benefits:

• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 8 hour shift

Job Type: Full-time

Pay: Php19,000.00 - Php24,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person