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    • This position involves assisting customers through chat and messaging platforms only—no phone calls required.
    • Process customer requests and transactions.
    • View all Sapient Mega jobs - Quezon City jobs
    • Salary Search: Non-Voice | Email and Chat Support | Open For No Experience | salaries
    • Handle basic customer service inquiries related to orders, returns, and general concerns.
    • Manage assigned customer cases until resolution and address customer…
    • Ensure open and clear communication with clients to meet their needs efficiently.
    • The ideal candidate will play a vital role in supporting our clients by…
    • This position involves assisting customers through chat and messaging platforms only—no phone calls required.
    • Process customer requests and transactions.
    • We’re looking for a Part-Time Document Scanner to assist with scanning, organizing, and maintaining petty cash vouchers and supporting documents.
    • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders.
    • Provide accurate information about hotel availability, rates,…
    • In this role, you will be the crucial bridge between warm inbound interest and franchise development.
    • You will handle leads originating from digital marketing…
    • Willing to be trained at any of the following training store: Wendy's Dona Solidad, Wendy's Buendia, or Wendy's NAIA Terminal 1 for at least 1 month.
    • Hybrid | ₱34,000–₱45,000 Salary Package | Full-time*.
    • High school graduate, senior high school graduate, or college graduate.
    • With or without BPO experience.
    • Playfulness - Are open to learning new things (especially the latest beverage recipe)!
    • Tags: Barista, Waiter or Waitress, Customer Service, Cash Handling,…
    • Respond to customer inquiries via email, and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products, services,…
    • Review and verify attachments for payment requests from requesting departments.
    • Prepares Accounting payable vouchers in SAP System.
    • At least 18 years old.
    • High School, Senior High School, ALS, or College Graduate.
    • With or without BPO experience.
    • Handle customer inquiries and concerns.
    • This role is open to fresh graduates and candidates with solid internship experience who are eager to start their career in the FMCG and marketing industry.

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Job Post Details

Non-Voice | Email and Chat Support | Open For No Experience |
Sapient Mega
Quezon City
PHP 20,000 - PHP 30,000 a month
Permanent, Fresh graduate, Full-time

Job details

PHP 20,000 - PHP 30,000 a month
Permanent, Fresh graduate, Full-time
Flextime
Quezon City

Full job description

We are looking for motivated individuals to join our team as Pure Non-Voice Chat Support Representatives. This position involves assisting customers through chat and messaging platforms only—no phone calls required.

No experience? No problem! Fresh graduates, first-time job seekers, and career shifters are welcome to apply. Paid training will be provided to help you develop the skills needed for the role.

Responsibilities

  • Assist customers through chat and messaging channels.
  • Respond to inquiries and provide accurate information.
  • Process customer requests and transactions.
  • Resolve basic customer concerns following company procedures.
  • Maintain accurate customer and transaction records.
  • Meet quality, accuracy, and productivity standards.

Qualifications

  • Open to applicants with no prior experience.
  • Good written English and communication skills.
  • Basic computer knowledge.
  • Good typing and multitasking skills.
  • Detail-oriented and willing to learn.
  • Willing to undergo paid training.
  • Fresh graduates and career shifters are encouraged to apply.

Position Highlights

  • Pure Non-Voice
  • Chat Support Only
  • No Calls
  • No Experience Required
  • Paid Training Provided

Pay: Php20,000.00 - Php30,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Employee discount
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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