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    • Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house.
    • The Waiter is accountable to complete all assigned tasks…
    • View all Melco Resorts & Entertainment jobs - City of Dreams jobs - Server jobs in City of Dreams
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    • See popular questions & answers about Melco Resorts & Entertainment
    • Execute guest check-in and check-out procedures accurately, including room assignments, payment processing, and key distribution.
    • Greeting and welcoming customers with a warm, friendly demeanour.
    • Taking orders from the customers.
    • Handling cash and payment transactions accurately.
    • The Guest Services Supervisor oversees daily front-of-house operations to ensure exceptional guest experiences.
    • Your experience and skills include;
    • Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates.
    • You will be guided in managing the front and back of the house, particularly on the daily operations.
    • Executing consistent food safety, delivering high food…
    • Accounts receivable and payments: Collect a 50% deposit up front and the final 50% at completion, or at final inspection sign-off on bigger jobs.
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    • Recruit, train, and lead the full front and back of house team.
    • Be the face of the house for our guests.
    • We are looking for the person who will build it with us…
    • Our Technical Support and Customer Success team helps customers stay on therapy and stay supported after they start using our products.
    • You will serve as a leader on the floor, performing Shift Manager functions while supervising daily operations to maintain an inviting restaurant environment.
    • Conducts training courses for customers and/or employees in the use of multiple products.
    • Interacts with customer and functional organizations to develop…
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    • Pre-screen applicant submissions, utilize phone screeners and be confident in recommendations…
    • Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
    • Job CategoryRooms & Guest Services Operations.
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    • Make light front-end changes using HTML, CSS, and Shopify Liquid.

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Job Post Details

Waiter
Full-time

Job details

Pay information not provided
Full-time
City of Dreams

Full job description

Waiter

locations
City of Dreams Manila
time type
Full time
posted on
Posted 19 Days Ago
time left to apply
End Date: November 19, 2026 (10 days left to apply)
job requisition id
REQ15148
REQ15148 Waiter (Open Date: 19/10/2026)

POSITION SUMMARY:

The Waiter is accountable to complete all assigned tasks with the highest level of service quality.

Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company.

PRIMARY RESPONSIBILITIES:

  • Always greets guests promptly in a warm and friendly manner
  • Establishes immediate eye contact and smiles with guest
  • Always thank and farewells guests conveying anticipation for their next visit
  • Establishes rapport with guests to build guest loyal and gathers constructive feedback to ensure satisfaction of every individual of guest
  • Remains friendly and flamboyant as an individual
  • Maintains the conversation and do not exposes any sensitive topics to the guest
  • Ensures that brand standards are consistently implemented.
  • Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Exhibits a thorough knowledge of menu and presentation standards and sound knowledge of beverages preparation techniques
  • Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house.
  • Prepares and assembles orders in sequence and makes quality checks before service
  • Applies food and beverage service techniques correctly at all times, serves items with enthusiasm
  • Completes the daily responsibilities that are set for each individual shift Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
  • Recognizes the step of the billing process
  • Anticipates for any unexpected guest need and reacts promptly
  • Communicates effectively to know the daily task assign
  • Maintains back up supplies stock for the daily operations and anticipates busy demands
  • Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
  • Ensures high standards of personal presentation and grooming.
  • Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements

QUALIFICATIONS:

Experience

  • Experience in Food and Beverages, 5 star international hotels/resorts, and/or in freestanding restaurants is an advantage
  • Fresh graduates are welcome

Education

  • Preferably a Diploma holder in Hospitality Business Management or any related course

Skills / Competencies

  • Has effective time management, task management and communication Good command in both spoken and written English.

Other Attributes

  • Passionate
  • Organized
  • Innovative
  • Customer-orientated

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About Us

Melco Resorts & Entertainment Limited (“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia.

Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.

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