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Hotel Customer Service Specialist | Non Voice Account | Open for No Experience
Sapient Create
Marikina
Up to PHP 30,000 a month
-
Permanent, Full-time
Hotel Customer Service Specialist | Non Voice Account | Open for No Experience
Sapient Create
•
Marikina
•
Up to PHP 30,000 a month
Job details
Up to PHP 30,000 a month
Permanent, Full-time
Marikina
Full job description
We are looking for a Hotel Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities:
- Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders.
- Provide accurate information about hotel availability, rates, amenities, and policies
- Process reservations accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of reservations and customer interactions
Qualifications:
- High school diploma or equivalent
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
Pay: Up to Php30,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Paid training
- Promotion to permanent employee
Work Location: In person
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