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Job Post Details

Call Center Agent - Food Delivery Account | Open to No Experience - Up to 27k Pay | Manila
Sapient Philippines Careers
Manila
From PHP 27,000 a month
Permanent, Full-time

Job details

From PHP 27,000 a month
Permanent, Full-time
Manila

Full job description

Food Delivery Account

Job Type: Full-time
Industry: BPO / Customer Service
Work Location: On-site

Job Summary

As a Customer Service Representative (CSR) for a food delivery account, you will assist customers, riders, and partner restaurants with orders, deliveries, payments, refunds, and other concerns.

Competitive Compensation & Benefits

  • Up to ₱27,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training and development programs
  • Clear career growth opportunities
  • 13th Month Pay
  • Government-mandated benefits

Key Responsibilities

  • Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution.
  • Accurately record and update customer interactions, transactions, and order details in the system.
  • Stay informed about company policies, procedures, and services to provide correct information to customers.
  • Foster a supportive and cooperative team environment.
  • Conduct basic troubleshooting when required.

Qualifications

  • High School or Senior High School graduate (College undergraduate or graduate is an advantage)
  • Good English communication skills, both verbal and written
  • Basic computer knowledge and the ability to multitask
  • Strong customer service and problem-solving skills
  • Willing to work onsite in Malate, Manila
  • Willing to work on a shifting schedule

Ready to build your career in the BPO industry? Apply now and become part of our growing customer service team!

Pay: From Php27,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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