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Job Post Details

Waitstaff
Permanent, Full-time

Job details

Pay information not provided
Permanent, Full-time
Makati

Full job description

General Information


Country/Region
Philippines
Province/City
Makati City
Hiring Entity
New World Makati Hotel
Department
Food & Beverage - Services
Job Type
Full-time Permanent

Job Description


The Waitstaff will be assigned to In-Room Dinning and is responsible for delivering exceptional dining experiences by providing professional, courteous, and personalized food and beverage service to hotel guests. This role ensures timely and accurate order delivery, maintains the highest standards of service and presentation, and creates memorable guest experiences through attentive and proactive service. The incumbent is expected to uphold hotel and brand standards while working collaboratively with Culinary, Stewarding, Front Office, and other departments to ensure seamless operations and guest satisfaction.



The ideal candidate is enthusiastic, service-oriented, and eager to learn, with a passion for hospitality and guest engagement. They possess excellent communication and interpersonal skills, allowing them to interact confidently and professionally with guests from diverse backgrounds. Candidates should have 6–12 months of experience in hotel Food & Beverage operations or a reputable restaurant environment, with prior exposure to luxury hospitality and In-Room Dinning considered an advantage. Hotel Management education or hospitality-related training is preferred. Fluency in spoken and written English is required. The successful candidate demonstrates strong attention to detail, a positive attitude, basic cashiering skills, the ability to work under pressure, and thorough knowledge of food and beverage service standards, including upselling techniques and guest service etiquette.



Other standard responsibilities

  • Comply with the company policies
  • Work within all pre-set budgetary limits
  • Drive and contribute to the overall efficiency of the department
  • Motivate and develop team members
  • Maintain the confidentiality and privacy of any confidential documents, matters, and techniques
  • Should model the Company’s culture at all times.
  • Take on other tasks as may be necessary or required

About Us


New World Makati Hotel is a world-class deluxe hotel located in the heart of Makati. With a thoroughly modern vibe and hints of Oriental influence, the hotel features 578 guestrooms and suites with Residence Club executive floor accommodation, a business center, sophisticated dining options, a well-equipped fitness center with sauna and spa, an outdoor swimming pool, and 1,800 square meters of dynamic function space for meetings and conferences.



The hotel is located directly across Greenbelt, the country’s premier lifestyle shopping center. It is also nine kilometers from Ninoy Aquino International Airport and within steps of many embassies, as well as Manila’s top business addresses and upscale shopping venues.



New World Makati Hotel is part of New World Hotels & Resorts properties, designed for discerning business travelers and vacationers and offers deluxe business hotels and resorts in China and Asia destinations.



Every New World Hotels & Resorts property provides not only a place to stay but also a gateway from the hustle and bustle of city life. Guests will discover a world where the experience is always warm and the care is genuine. Indeed, New World Hotels & Resorts properties are known to be retreats for travelers who desire convenience, privacy and the highest standards of comfort and personalized services.

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