Federal Property Management jobs

Location: Fully Remote - Work From Home

Job Type: Full-Time

Salary: Competitive, commensurate with experience and role placement

About Our Company

Your Virtual Partner (YVP) is a premier outsourcing and smart staffing solutions company specializing in connecting global talent with high-performing businesses across Australia. We operate as a seamless, virtual extension of our clients' teams, allowing them to scale their operations effortlessly, maximize productivity, and focus on growth.

While we provide tailored outsourcing across various corporate sectors, our core expertise lies in the financial services space. The vast majority of our clients are top-tier professionals within the Australian Mortgage Broking Industry—including residential brokerages, commercial finance firms, and non-bank lenders. Due to rapid expansion and an increasing demand for premium administrative and processing support from our AU broker clients, we are looking for dedicated financial professionals to join our high-performing global workforce.

About the Opportunities

To make our application process seamless, we have consolidated our current hiring needs into a single open application portal. We are actively building out our deal teams and have three (3) distinct career streams available, depending on your professional experience, lending specialization (Residential vs. Commercial), and technical skill set.

Review the profiles below to identify which stream matches your background, and indicate your preferred option when submitting your application.

[CAREER 1] MORTGAGE SUPPORT ASSOCIATE (Residential Focus – Entry to Mid-Level)

Role Overview: The Mortgage Support Associate plays an essential role in helping individuals and families secure residential financing for their homes. Your primary responsibility is to serve as an operational anchor, guiding clients through the intricacies of the home loan application and origination process. You will evaluate client financial goals, match them with suitable loan products, gather critical documentation, and manage files through to underwriter approval while maintaining strict adherence to regulatory standards.

Key Responsibilities:

• Customer Consultation & Guidance: Meet with potential borrowers to explore financial goals, assess mortgage needs, and provide clear guidance on suitable home loan products, interest structures, and lending terms.
• Application & Loan Processing: Assist borrowers with completing comprehensive mortgage applications and meticulously collect all required supporting documents (including income statements, credit reports, and property appraisals).
• Pre-Qualification Assessment: Evaluate borrower financial profiles to determine eligibility across various residential programs and issue formal pre-qualification letters to assist clients in their property search.
• Product Selection & Loan Structuring: Stay continuously updated on diverse mortgage loan products, shifting interest rates, and individual lender guidelines to structure loans that perfectly balance client goals with lending criteria.
• Credit Counseling & Advice: Help clients interpret credit reports, identify viable strategies to improve credit scores, and advise them on how their unique credit history influences their borrowing options.
• Stakeholder Communication: Maintain proactive, regular contact with borrowers, keeping them informed of file status, missing documents, or processing milestone updates.
• Relationship Management: Cultivate and support robust professional relationships with real estate agents, property appraisers, title companies, and lender underwriters.
• Compliance & Ethics: Execute all origination and filing activities in strict compliance with federal and state laws, maintaining the highest ethical standards under the Best Interest Duty (BID).

Ideal Qualifications for this Stream:

• Prior experience in banking, mortgage administration, or customer financial services.
• General knowledge of residential lending products, interest rate lock-in procedures, and credit files.
• Exceptional communication and customer service skills, with a passion for helping clients navigate complex financial journeys.
• Strong ethical grounding and attention to compliance detail.

[CAREER 2] MORTGAGE SUPPORT SPECIALIST (Commercial & Non-Conventional Lending)

Role Overview: We are seeking a highly specialized, detail-oriented Mortgage Support Specialist with direct experience in the Australian commercial real estate, private lending, and development finance sectors. In this role, you will serve as the technical and operational backbone of our commercial deal team. You will support brokers through highly complex non-conventional funding structures, ensuring applications meet stringent institutional and private standards and moving high-value files smoothly from initial intake to settlement.

Key Responsibilities:

• End-to-End Commercial Deal Support: Manage processing and administrative requirements for a diverse portfolio of Australian commercial, private, and specialized development finance files.
• Application Packaging: Prepare and assemble highly comprehensive, professional loan application packages for submission to a panel of Australian private lenders, non-bank lenders, and specialist development finance institutions.
• Advanced Document Validation: Meticulously collect, review, and analyze complex commercial and corporate document packages, including:
• Financial Data: Australian Business Number (ABN) records, corporate tax returns, Notices of Assessment (NOA), and Business Activity Statements (BAS).
• Property Records: Valuations from registered Australian valuers, formal Title Searches, and local council planning permits.
• Project Files: Detailed development appraisals, construction costings, sales/revenue forecasts, and full project feasibilities.
• Pre-Assessment & Underwriting Support: Assist in the initial underwriting phase, assessing deal viability against specific, strict Australian lender criteria before submission.
• Professional B2B Liaison: Act as the primary point of contact for sophisticated clients and institutional introducers (mortgage brokers, financial planners, commercial accountants), providing technical updates on deal progress.
• Network Coordination: Manage communication and document flows between Australian-based valuers, commercial solicitors, conveyancers, and accounting professionals.
• Rigorous Compliance & Due Diligence: Conduct comprehensive Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) and Know Your Client (KYC) checks in absolute alignment with AUSTRAC regulations and Australian Credit Licence (ACL) obligations. Ensure all commercial files comply with the National Consumer Credit Protection (NCCP) Act where applicable.

Ideal Qualifications for this Stream:

• Direct, proven experience supporting brokers or lenders within the Australian commercial real estate or development finance market.
• Deep proficiency in reading and validating corporate financials (ABN, BAS, NOA) and understanding commercial project metrics (feasibility models, construction drawdowns).
• Comprehensive familiarity with AUSTRAC compliance, KYC workflows, and non-bank lending standards.
• Exceptional analytical capacity and sharp attention to detail.

[CAREER 3] MORTGAGE SUPPORT – SR. ASSOCIATE (Residential Expertise & Team Leadership)

Role Overview: We are seeking an experienced and leadership-minded Mortgage Support - Sr. Associate with extensive expertise in the Australian residential mortgage industry. This role requires an advanced understanding of loan structuring, credit policy, and client relationship management. Beyond managing high-tier and complex files, you will demonstrate leadership qualities by driving process optimization, staying on top of tech-stack integrations, and mentoring junior team members to ensure the overall operational team maintains premium quality output.

Key Responsibilities:

• Advanced Pre-Qualification: Conduct initial high-net-worth client consultations to map out homeownership strategies; evaluate complex serviceability and creditworthiness using tools like Quickli and applying the 5 Cs of Lending.
• Complex Loan Structuring: Educate clients on advanced loan combinations and recommend optimal solutions tailored to multi-property portfolios, expertly balancing fixed vs. variable splits and flexible repayment terms.
• CRM & Pipeline Management: Guide clients smoothly through applications while managing files end-to-end utilizing advanced mortgage CRM platforms such as Salesforce, Creatio, and Salestrekker.
• Secure Document Workflows: Oversee the secure and rapid execution of digital documentation utilizing platforms such as DocuSign and Ezidox, ensuring zero data-integrity errors.
• Credit Analysis & Compliance Auditing: Deeply analyze credit bureau reports, formulate credit improvement roadmaps for clients, and ensure absolute adherence to Australian mortgage regulations, including Loan Estimates and Closing Disclosures.
• Post-Closing & Settlement Excellence: Coordinate final document compilation to guarantee frictionless loan settlements; support clients post-settlement with direct debit structures, offset account setups, and ongoing client care.
• Business Development & Networking: Proactively build and nurture long-term relationships with core referral networks (real estate agencies, accounting firms, wealth managers) leveraging LinkedIn, industry forums, and freelancer platforms.
• Team Mentorship & System Optimization: Act as an escalation point and mentor for junior support staff; spearhead internal process improvements to accelerate client onboarding and minimize application turnaround times.

Ideal Qualifications for this Stream:

• Significant, hands-on experience in the Australian residential mortgage industry managing end-to-end file flows.
• Mastery of Australian mortgage software and CRMs (specifically Salestrekker, Quickli, Salesforce, or Creatio).
• Experience mentoring team members, reviewing loan files for quality assurance, or leading process improvements.
• Masterful communication, negotiation, and problem-resolution abilities.

Common Requirements Across All Paths:

• Fluency in professional written and spoken English, with exceptional communication skills suitable for interacting with Australian brokers, lenders, and clients.
• High organizational capability with a demonstrated ability to multitask under tight financing deadlines.
• Adaptability to work hours aligned with Australian business hours (AEST/AEDT).
• High-speed internet access and a dedicated, professional workspace (for remote positions).

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What We Offer:

• Market-leading salary packages built around your specific role placement.
• Leave Credits with Carryover & Cash Conversion
• YVP Engagement Activities
• Performance-based bonuses and milestone rewards (depending on client)
• Complete training and onboarding on premium mortgage platforms.
• Clear internal pathways for promotion and professional development.
• Collaborative, energetic, and highly supportive team culture.

Job Type: Full-time

Pay: Php30,000.00 - Php90,000.00 per month

Benefits:

• Additional leave
• Company events
• Paid training
• Work from home

Application Question(s):

• How many years of experience do you have in the Mortgage Industry or working with mortgage brokers? Please specify the country/countries you have worked with in this role.
• What is your turnaround time (TAT) for resignation or notice period endorsement?
• What is your current and expected salary?

Work Location: Remote