Entry Level Government jobs

We are looking for a Back Office & Verification Support Representative to review, verify, and resolve assigned cases while following established procedures and quality standards.

• Review and verify information accurately based on established procedures.
• Handle assigned cases and determine the appropriate action or resolution.
• Communicate through email and outbound calls as needed.
• Manage and update tickets and case records using the required systems.
• Coordinate with customers and relevant internal or external parties when necessary.
• Provide accurate information and appropriate solutions within required timelines.
• Maintain proper documentation and case records.
• Meet established productivity, quality, attendance, and performance standards.
• Perform other related tasks as assigned by the Supervisor.

Qualifications

• Good English communication skills, both verbal and written
• Basic computer and data-entry skills
• Detail-oriented and able to follow instructions and procedures
• Comfortable making outbound calls when required
• Willing to work onsite in Ortigas
• Willing to work on a shifting schedule
• Fresh graduates and candidates with 0–6 months of experience are welcome to apply
• BPO, customer service, or back-office experience is an advantage but not required

Compensation & Benefits

• Up to ₱22,000 monthly package
• ₱18,000 Basic Salary
• ₱4,000 Allowances/Incentives
• HMO coverage
• Vacation Leave & Sick Leave
• Leave conversion
• 13th Month Pay
• Government-mandated benefits
• Night Differential
• Overtime & Holiday Pay, as applicable

Pay: From Php22,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Paid training
• Pay raise

Work Location: In person