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Virtual Assistant – w/ US Employee Benefits Insurance experience
Work from Home
PHP 27,000 - PHP 33,000 a month
Permanent, Full-time

Job details

PHP 27,000 - PHP 33,000 a month
Permanent, Full-time
Work from Home

Full job description

About Patra

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.

Core Duties

The Administrative Specialist will perform a variety of administrative tasks to support a US-based insurance company.

  • Knows the Business
  • Leads Others
  • Accountable
  • Team Player

Core Duties by Competency:

  • Gain a deep understanding of Patra's business and the strategy.
  • Participate in document management.
  • Manage business communications to internal/external stakeholders.
  • Other Administrative Specialist related tasks as required.

Leads Others

  • Actively share knowledge and experience through data entry and processing.
  • Demonstrates the ability to work well with Patra colleagues and clients and with external organizations.

Accountable

  • Process insurance-related tasks.
  • Event planning and coordination.
  • Report generating and preparation.
  • Domestic and international travel coordination.
  • Complete expense reports and create presentations.
  • Manage inbound and outbound calls.
  • Schedule and manage Outlook calendars.

Team Player

  • Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.
  • College Graduate / College Level
  • 1-2 years administrative experience.
  • Previous U.S. Employee Benefits knowledge desired.
  • Experience with Employee Navigator and Ease systems preferred.
  • English proficiency.
  • The candidate needs to be well organized, self-motivated, highly detailed orientated.

BENEFITS:

  • Training is provided
  • HMO card after 30 days of employment (up to two eligible dependents)
  • 13th month pay
  • Life Insurance for both principal and dependent
  • Government mandated benefits
  • Performance Bonus
  • Differentials will be paid for night shift and Philippine holiday work time.
  • Meal, utility and transportation allowance
  • Philippine labor/overtime laws will be followed (if OT required)
  • 12 days VL and 10 SL credits per annum
  • Monday - Friday work schedule. Weekends off

Working Conditions

  • Work from Home.
  • Physically able to work night shift.
  • Minimum internet speed of 50mbps download; Directly connected into modem; No Satellite.
  • Must have a back up internet connection

Work Standards

Subject to and expected to comply with all applicable Patra Corp policies and procedures.

Job Types: Full-time, Permanent

Pay: Php27,000.00 - Php33,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Work from home

Application Question(s):

  • Which benefits administration platforms have you worked in or are you familiar with?
  • Which employee benefit types are you familiar with or have you supported in your previous roles?

Work Location: Remote

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