Email Support Home Based jobs
View similar jobs with this employerCatch Creation, LLCWork from Home- From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer…
- View all Catch Creation, LLC jobs - Work from Home jobs
- Salary Search: CS Email VA salaries
- Familiarity with email, chat, and customer-support platforms.
- Respond to customer inquiries through email and live chat.
- Basic computer and internet skills.
- Simply FundedWork from HomeTop-rated employer
- Performance is reviewed monthly based on:
- Conduct follow-ups via email and phone as required.
- Meet daily processing volume and turnaround time expectations to…
- Sapient WorldwideMandaluyong
- Performance-based incentives and rewards.
- Assist customers through phone, chat, or email.
- No previous BPO experience is required.
- Up to ₱26,000/month.
- View all Sapient Worldwide jobs - Mandaluyong jobs
- Salary Search: NON VOICE (EMAIL/CHAT SUPPORT) | FLIGHT ONLINE BOOKING salaries
- ClearDesk LLCPhilippines
- As a Home Care Scheduler, you’ll be assigned to a U.S.-based home care client, working closely with their operations team.
- You’ve already found a replacement.
- ClearDesk LLCPhilippines
- As a Home Care Scheduler, you’ll be assigned to a U.S.-based home care client, working closely with their operations team.
- You’ve already found a replacement.
- GetCSMWork from Home
- Help clients understand and improve their email marketing performance.
- Build strong client relationships and support long-term retention.
- Succeed Practice Management Pty LtdWork from Home
- Administrative support – manage emails, calendars, and client bookings.
- Pay – PHP31,000 per month take-home, after tax and employee statutory deductions.
- Sapient WorkSM City North EDSA
- Manage non-voice account tasks including data entry, email correspondence, and chat support.
- Provide accurate information and resolve inquiries through written…
- Career Solutions IncPasong Tamo
- Manage non-voice account tasks including data entry, email correspondence, and chat support.
- Provide accurate information and resolve inquiries through written…
- LagoPhilippines
- Familiarity with SMS-based customer support.
- This role is primarily focused on email-based customer support, order inquiries, and data entry.
- V-Assist NZWork from Home
- Reliable internet connection and a suitable work-from-home setup.
- Handle inbound calls, voicemails, text messages, and email inquiries professionally and…
- ClearDesk LLCPhilippines
- As a Home Care Scheduler, you’ll be assigned to a U.S.-based home care client, working closely with their operations team.
- You’ve already found a replacement.
- View all ClearDesk LLC jobs - Philippines jobs
- Salary Search: Scheduler salaries in Philippines
- See popular questions & answers about ClearDesk LLC
- TechnologyAdviceWork from Home
- Experience in customer support, operations, project coordination, or administrative work.
- Collaborate closely with Client Delivery Managers, Team Leads, and…
- Ascension Business Solutions LLCPhilippines
- Experience in administrative support, customer service, healthcare support, or operations.
- Clear SOPs, documentation, and escalation support.
- EmpowerUNational Capital Region
- Ensure clients are booked with the appropriate coach based on the applicable coaching program or requirements.
- Confirm appointments with clients where required.
Job Post Details
CS Email VA
Job details
Full job description
About Catch Creation
Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform.
From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth.
At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life.
WHAT'S IN IT FOR YOU?
Pay Rate: $3.00 per hour
Permanent Work from Home
Bi-weekly payout
Performance Bonuses and Incentives
6th month and annual anniversary bonus
Up to 17 days of paid leave credits
JOB DESCRIPTION:
Receive inbound emails to assist and resolve customers' after-sales concerns including but not limited to: product inquiries, order tracking and status, billing, charges and pricing inquiry/concerns, replacements, negotiating with cancellations and refunds, handling customer complaints, etc.
Process orders for call-in to buy customers with existing records
Escalate orders in need of higher-level or interdepartmental assistance
Perform call-backs as necessary to resolve abandoned and disconnected calls, ensuring at least 90% of call center contacts are resolved
MINIMUM QUALIFICATIONS:
At least 2 years of BPO experience, Telco/E-commerce account experience is an advantage
Strong Comprehension and Communication Skills
Above-average Technical Skills
Above-average multi-tasking skills in navigating to different systems and tools while keeping control on customer's interaction
With a high sense of reliability and accountability, flexible to work on varying schedules
SYSTEM REQUIREMENTS:
Intel i5, or comparable equipment with 4GB RAM or higher
Wired internet connection, 30mbps or higher (no dongles)
Noise-cancelling headphones – should be available during the interview