Direct Hiring jobs in Muntinlupa

Primary Duties and Responsibilities:

A Front Desk & Customer Service:

- Greet patients and visitors warmly and professionally upon arrival.

- Provide accurate information regarding clinic services, operating hours, dentist's schedules, and procedures.

- Answer phone calls, respond to inquiries, and direct calls to appropriate staff or departments.

- Handle patient complaints or concerns politely and escalate issues to the supervisor when necessary.

Appointment Scheduling & Patient Coordination:

- Schedule and confirm patient appointments through the clinic system.

- Manage walk-in patients and ensure proper queuing and prioritization.

- Inform patients of estimated waiting times and assist with check-in and check-out procedures.

- Coordinate with dental staff to ensure smooth patient flow.

Administrative & Clerical Tasks:

- Maintain and organize patient records, registration forms, and other documents.

- Ensure proper filing and confidentiality of patient information in compliance with data privacy laws.

- Monitor and replenish front office supplies (e.g., forms, pens, bond paper, printer ink, patient pantry supplies).

- Prepare and submit daily sales reports (e.g., Daily sales Excel report, Dentists Commi, Patient Attendance for tomorrow, Patient Attendance Log sheet, Patient counting, my dental clinic App).

Billing and Payments:

- Process patient billing and payments (cash, credit & debit card, Gcash, Maya, HMO, insurance).

- Issue official receipts and keep records of daily transactions.

- Assist in verifying HMO or insurance coverage when applicable.

Coordination & Communication:

- Coordinate with dentists,Dental Assistants, and other departments regarding patient schedules or concerns.

- Relay accurate information between patients and clinic staff.

- Communicate any operational issues to the Branch Clinic Supervisor.

QUALIFICATIONS:

• 4 years College Graduate of any related course
• Willing to WORK at VERA. Dental Clinic located at 2F Mega Building, National Highway, Brgy. Landayan, San Pedro, Laguna
• Willing to undergo training for 1 month (2 weeks Training will be at VERA. Dental Clinic Head Office located at San Jose Building, Tagaytay Road, Santa Rosa, Laguna (Beside AUB and Chowking) and 2 weeks at General Trias Branch.

Job Types: Full-time, Fresh graduate

Pay: Php16,550.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• San Pedro, Laguna: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Receptionist: 1 year (Required)

Location:

• San Pedro, Laguna (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: In person