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Tech Chat Support Representative | Regular Shift | HMO + 2 Dependents - job post

Sapient Global Services Davao
Davao City
PHP 18,000 - PHP 28,000 a month

Job details

Pay

  • PHP 18,000 - PHP 28,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

Davao City

Full job description

Tech Chat Support Representative

Location: Davao City, Davao del Sur (Onsite)

Work Schedule: Shifting Schedule

Employment Type: Full-time

Are you a tech-savvy problem solver who thrives in a chat-based environment? If you have a background in Telco technical support and are looking for a company that heavily invests in your health and future, you are the perfect fit for our team!

Why This Role is Perfect for You

  • Pure Chat Support: No phone queues. You will assist customers entirely through written, digital communication.
  • Premium Healthcare: We cover you plus 2 dependents with HMO from day one, alongside critical illness and life insurance.
  • Inclusive Hiring: We value your actual skills and experience over a college degree.

What We Are Looking For (Job Requirements)

You will excel in this role if you meet the following criteria:

  • Experience: At least 1 year of solid Technical Support experience in a BPO environment.
  • Niche Skill: Direct experience handling a Telco account via Chat Support.
  • Education: K-12 Graduate / Senior High School Graduate (New Curriculum) or above.
  • Setup: Willing to work on a shifting schedule onsite at our Davao City office.
  • Skills: Strong written English communication skills, excellent typing speed, and a natural ability to troubleshoot technical issues calmly.

What’s in it for You? (Compensation & Benefits)

We protect our team members with a comprehensive benefits package:

  • HMO Coverage: Healthcare insurance for you PLUS 2 dependents.
  • Financial Protection: Critical Illness Benefits and comprehensive Life Insurance.
  • Standard Compensation: 13th Month Pay and all Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG).
  • Environment: A supportive, high-tech onsite workspace right here in Davao.

Pay: Php18,000.00 - Php28,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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