Direct Hiring jobs in Caloocan

Customer Service Representative - Travel
Metro Manila | Onsite

Job Description
We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries. You will ensure smooth travel experiences and accurate information for every customer.

Responsibilities:

• Respond to travel inquiries via phone, chat, or email
• Assist with flight, hotel, or tour reservations
• Modify or cancel bookings as needed
• Document interactions and booking details accurately
• Escalate complex travel issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics

Schedule & Training:

• Shifts may include nights, weekends, and holidays
• Paid training on travel systems and company processes

Requirements:

• High School or Senior High School graduate (College preferred)
• Excellent English communication skills
• Customer-focused, detail-oriented, and solution-driven
• Basic computer skills
• Willing to work onsite in Metro Manila

Open for

• Retail, mall sales, F&B, hospitality, front desk, sales, or any customer-facing experience
• Applicants with direct customer interaction experience are welcome to apply
• Career shifters and fresh graduates are encouraged to apply

Why Join Us

• Competitive salary with performance incentives
• Exposure to diverse travel accounts
• Mentorship, training, and opportunities for career growth

Apply Now
Help travelers enjoy seamless experiences while building your career in the BPO industry at Sapient.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18,000.00 - Php26,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training

Work Location: In person