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    • Experience in telehealth, patient support, or medical customer service is preferred.
    • Answer medical questions using approved clinical protocols.
    • Strong understanding of medical terminology and clinical documentation.
    • Collaborate with the team for any clarifications or discrepancies.
    • Clinical Knowledge: Strong mastery of medical terminology, anatomy, and pharmacology.
    • Education: Background in Healthcare (Nursing, Biology, or Pre-Med) is…
    • Previous experience reviewing medical records OR.
    • Healthcare or Medical Records Experience (Required).
    • Ensure summaries accurately reflect the underlying…
    • Previous experience reviewing medical records OR.
    • Healthcare or Medical Records Experience (Required).
    • Ensure summaries accurately reflect the underlying…
    • Follow up with providers for missing or incomplete documentation.
    • Ensure necessity of care is justified and supported by medical records.
    • Prior experience in medical or legal records, healthcare admin, or similar ops is a plus but not required.
    • Build and improve playbooks for hospitals, billing…
    • Healthcare BPO support or medical VA: 2 years (Preferred).
    • Two-year background in healthcare support, medical assisting or similar experience.
    • Experience training physicians or other healthcare providers.
    • Experience developing provider education materials, clinical workflows, or documentation tools.
    • Manage electronic medical records (EMR).
    • Must have experience working with US-based clinics and/or healthcare environments.
    • Familiarity with medical terminology is required.
    • Apply knowledge of medical terminology to ensure accuracy in records and communications.
    • Litify or similar case management system.
    • Provider portals and medical records request platforms.
    • Request medical records, bills, imaging, and related…
    • Graduated from a medical school with a medical course and passed the Medical Board..
    • Strong understanding of medical terminology and healthcare workflows.
    • Graduate or undergraduate of Medicine.
    • As a Virtual Scribe you will be remotely connected to the internet with a U.S. doctor that is conducting a medical…
    • Experience working with healthcare providers, medical offices, or insurance companies.
    • Familiarity with medical terminology and healthcare administration.

Job Post Details

Remote Registered Nurse – Patient Onboarding & Clinical Support - job post

Nexlife
Remote
PHP 400 - PHP 500 an hour

Job details

Pay

  • PHP 400 - PHP 500 an hour

Job type

  • Part-time
  • Full-time

Full job description

How to Apply:
Please email your resume and a short introduction video to:

hq@nexlife.com

In your video, briefly introduce yourself, explain your nursing background, and share why you would be a good fit for this remote patient care role.

Job Title:
Remote Registered Nurse – Patient Onboarding & Clinical Support

Job Location Type:
Remote

Job Location:
Philippines

Job Description:
NexLife is looking for a licensed nurse based in the Philippines to join our remote patient care team. This role is focused on conducting patient onboarding calls, supporting patients through their care journey, and answering medical questions based on NexLife’s approved medical protocols.

The ideal candidate must be fluent in English, professional, compassionate, and comfortable speaking with patients by phone or video.

Responsibilities:

  • Conduct onboarding calls with new patients
  • Review patient needs and help guide them through the next steps
  • Answer medical questions using approved clinical protocols
  • Escalate clinical concerns to the appropriate medical provider when needed
  • Document patient communication accurately
  • Support patients with treatment-related questions, medication instructions, and follow-up needs
  • Work closely with the NexLife care team to provide a smooth patient experience

Requirements:

  • Must be a licensed nurse
  • Must be located in the Philippines
  • Must be fluent in English, both written and spoken
  • Strong communication and patient-care skills
  • Comfortable speaking with U.S.-based patients
  • Experience in telehealth, patient support, or medical customer service is preferred
  • Reliable internet connection and quiet work environment
  • Must be organized, detail-oriented, and able to follow medical protocols carefully

Pay: Php400.00 - Php500.00 per hour

Benefits:

  • Flexible schedule
  • Paid training

Work Location: Remote

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